Get matched with top small appliance repair technicians in Pelican Rapids, MN

"Great! Punctual easy to work with cleaned up area when done"

"I hired Wencl Plumbing to install a radiant heating system (boiler and baseboard radiators). The system install was poor to say the least, and it didn't work right from the beginning. I had to hire another shop to remedy all their bad work and now Wencl Plumbing is coming after me with collections agencies because I subtracted what I spent to fix their bad work from their final invoice (which wasn't enough to cover it anyway, so I'm in the hole from fixing their bad work and they're still coming after me). I'd steer clear of this outfit, no quality control whatsoever, full of...excuses, lies, and misrepresenting facts. Update Feb 2023: Currently I’m paying another shop to complete repairs to the boiler because when Wencl Plumbing installed the water softener (at the time of the boiler install) they never actually started it up. The boiler is now receiving repairs as a result of the softener not being operational, and now the softener may require replacement because it was never actually started and has been trying to run all this time. The hits keep on coming, thanks Wencl Plumbing. Update July 2024: I was contacted by a collection agency looking to collect money on behalf of this hack shop. I told them the same thing I told the last folks. The only way I'm giving that idiot a nickel is if a judge orders it, and there will be a countersuit! I spent a boatload of money to finish the job that Wencl was hired to do and could not and would not finish. Wencl Pluming is run by a hack, there's no quality control, no accountability, no professionalism. This is in regards to management/ ownership, I'm sure some of the folks working there are great. My beef is with Sam Wencl, the hack pin-head owner."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"