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"It was great. Excellent service they done what we wanted, very courteous, very professional and well cleaned."

"Came over to review windows for estimate. Said estimate would be received in a day or two, never got back to us."

"They came to my door one day and said that they'd do a free quote for my windows. I only wanted to get a quote and told them from the start that I wasn't interested in buying. The next day 2 sales reps come in and measure the windows. It was going along well until they get to their sales pitch. I said I wasn't interested in buying and I kept trying to get a quick quote out of them, but they kept pushing it back and saying how qualified they were and all the qualifications their window installers have. I told them I wasn't interested and that I would be looking into getting them down myself once I have enough money saved up to purchase the windows. Next the sales rep named Jayden started using a condescending tone and pretty much disparaging me to my face. He kept saying how I need to pull this permit, how my house is built in this time period, so I would need this extra qualification, and this and that. Basically doing everything in his power to dissuade me from even thinking about doing it myself. I stayed firm on my decision that I will figure that out when I'm closer to saving an enough money up, so he made a phone call to his manager. The entire conversation on the phone he was just calling me inexperienced and saying I don't know what I'm doing and how I'm going to just use windows from home depot. I'm not even sure if he was actually talking to a manager, but the whole time he kept chuckling and smiling pretty much putting me down. I got quite irritated and said to leave the house if you were going to be talking about me like that. He just kept smiling at me and chuckling to himself and wouldn't leave. Once he was off the phone, they stayed for an extra 20 minutes until they were satisfied showing me the difference between the different types of windows and heat transfer with a heat lamp. At this point I was quite irritated and kept saying that I just wanted a quote during the entire showing of the display, but they said they don't have it yet. I just want to say that the other sales rep that was with Jayden was fine, he wasn't condescending or anything, but he didn't talk all that much during the interaction, so I can't say how he would be if was the main person giving the sales pitch. Overall with just the sales people alone and from the reviews I read about this company after having this interaction, I would say to never go with this company. The final quote they gave me was so overpriced compared to average prices I can get from actual local contractors. I also read that they just subcontract their work out and squeeze every dollar they can out of them. If you are penny pinching that hard for the highest profit margin you can get and you aren't the ones that are actually doing it, how can you expect the job to actually be done well. If you take one thing away from this review, it is to avoid this company at all costs. They will make it seem like they have all this work piled up and they are doing you a favor by allowing them to do work for you, but that is all a facade to get the most money out of you as they can. By the way, the attached image is for quotes in the South Minneapolis area of Minnesota."

"Working with Kendra is awesome! Highly recommend her!"

"My experience with Slim and Trim has been extremely disappointing; I would not recommend their services. They approached us through door-knocking this spring. Riley, our main contact, worked with our insurance to get our roof replaced. We discussed the project, selected materials, and reviewed what would be covered under our insurance. We signed a contract, believing it only covered the roof. During the contract signing, I inquired about including siding in the insurance claim. Riley mentioned he could send a damaged piece of siding to the insurance company for possible coverage. They submitted a request, but insurance only approved a portion of the cost. Riley explained that we had premium siding and tried to get more money from insurance. However, weeks passed without any communication from Slim and Trim, leaving us uncertain about the cost difference and our responsibility for it. Frustrated with their communication and the poor cleanup after the roofing job, we started exploring estimates from other contractors. This led to concerns about Slim and Trim's approach, especially the potential costs of items like door and window wraps and window replacements, which were never discussed. When we informed Riley that we had decided to go with another contractor, he referred us to the company owner, Thomas. Thomas insisted that the contract obligated us to use their services or pay a 25% cancellation fee. We believed the contract only covered the roof, as that was sole focus of our discussions. I had to ask during the signing if insurance would cover the siding, and only then did Riley offer to check. If this had been included in the initial submission, we could have chosen matching roof and siding materials. There was no consultation about the siding, unlike the detailed consultation we had for the roof. The contract was misleading, and we were not informed of any obligations regarding the siding. Now, Slim and Trim claims that because they worked to get the siding approved by insurance, we are obligated to use their services. Their assertion that they went above and beyond for the insurance approval is unconvincing, as they did all the upfront work for the roof before the contract was even signed. It's unfortunate that companies like Slim and Trim give contractors a bad name. Their insistence on enforcing a misleading contract, along with their poor communication, suggests a disregard for customer service once the contract is signed. Had we been satisfied with their roofing work and communication, we wouldn't have felt the need to look elsewhere. Seeking additional estimates helped me understand what to expect with siding replacement and raised important questions about the process. Would they have informed us of our options or been transparent about additional service costs? A company with strong moral principles wouldn’t criticize a customer for seeking bids to make an informed decision. Their claim to uphold core values of honesty and integrity falls flat when they aren’t upfront about their contracts. Once the contract was signed, their "exceptional customer service" began to falter. Their gaps in communication were frustrating, and their cleanup was inadequate. We're still finding shingle pieces, plastic wrapping, and nails scattered around our yard and driveway. Our gutters had tons of nails in them, plastic was hanging from the gutter, our deck was filthy, and the furniture and hanging lights were never put back. Overall, Slim and Trim’s performance was frustrating and fell short of the "exceptional customer service" they advertise. Their attempt to shift blame onto the customer due to a misleading contract is a troubling business practice, raising serious concerns about their ethical standards. I urge caution to anyone considering their services."

"Everything was perfect. They were on time and friendly. The quality of the work was good. They cleaned up after themselves."