I requested a quote/service call for a water softener repair. Mike called prior to the time he was scheduled to take a look. We discussed the issue and attempts I have made to fix. He offered an opinion that it probably is due to be replaced. I am replacing on my own but appreciated the call...

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TRUSTED BY HUGO, MN HOMEOWNERS
4.7
Average homeowner rating36
Verified water softener services reviews
Verified Reviews for Water Softener Service pros in Hugo, MN
Last update on October 13, 2025
- Eric E.
- Allison E.
We had a water softener and filtration system installed. I highly recommend going with Tried & True Water Solutions, LLC for all your water solution needs. Previously we had Culliganâ s best softener and filter for iron. It wasnâ t enough. The customer service was awful after they...
- Greg P.
Got double billed on are credit card to start with. The water softener did not work correctly. They said they were busy and would be a few weeks for a repair. Save your self some headaches and time and shop elsewhere.
- Caroline W.
They've done work for me in the past. I've had them replaced my well pump, install a water heater and a water softener. My sump pump for my drain tile stopped working yesterday. Roger always calls back right away and is able to get someone to my house within a couple of days if not the next...
- Thaddeus L.
I noticed I was getting a bunch of water in my tuck under garage. I had 3 different companies come out and give me estimates on interior drain tile and I decided to go with Standard Water. The pricing was reasonable and the work they performed was completed on time and done well. After they...
- Michelle B.
Previously to this appointment I had called them last minute to come out and unhook my old water softenter as we were having a basement drainage system installed and it needed to be moved by the following day. They came out in less than an hour or two, took care of the problem and offered to...
- Terry H.
I came home to find water on the basement floor. There was a spray of water coming from a soldiered joint on a water valve that was in the water line after the water meter. I shut the water off and called around for service. Being the water in the house was off I was in a hurry to get it...
- Lisa H.
After returning from a long weekend away on Sunday, two hours later we had no water. Monday morning I called and they said they would come out and take a look and would not charge me for a service call. Turns out our well pump was no longer working. We decided to go forward with the...
- Kelly C.
Arrived on time and installed new water softener within 1 1/2 hours. Very nice , great job.
Find Water softener pros in Hugo

Dean's Home Services
Dean's Home Services
Dean’s Home Services is a licensed and bonded professional service company with over 100 years of combined industry experience. We started in plumbing, but we have expanded our services to include heating, air conditioning, electrical, drains, and excavation. Dean’s Home Services has served Minneapolis, St. Paul, and the surrounding Twin Cities area for over 25 years. As Minnesota’s premier home service company, we pride ourselves on our fast, professional, clean, and friendly service. We specialize in plumbing, heating, air, electrical, drain, and duct cleaning. Offering over 100 years of combined industry experience, our service professionals can handle all of your home service needs. Dean’s only works with properly certified, experienced service professionals who understand what it’s like to be a Twin Cities homeowner. Dean’s Home Services is a female and minority-owned local business as well as an active member of the PHCC and Nexstar organizations. Dean’s Home Services takes pride in the fact that its business is family-owned and operated. We understand firsthand the importance of family and the need to maintain a safe environment for your loved ones. Call us today to meet our family! DEAN’S PROFESSIONALS: - Respect you, your home, and your time - Listen to ensure we understand your unique situation - Help you understand what options are available - Present you with a price before the work begins - Happily perform the work you choose
"Shane, the plumber, cleared the drain clog. He was friendly, on time, knowledgeable, and answered all my questions. Shane estimated it would take an hour and it took only about half an hour. I was then charged a ridiculous $830. I feel I was way overcharged and am not happy with this. I do not recommend Dean's Home Services."
Beverly J on August 2025
Dean’s Home Services is a licensed and bonded professional service company with over 100 years of combined industry experience. We started in plumbing, but we have expanded our services to include heating, air conditioning, electrical, drains, and excavation. Dean’s Home Services has served Minneapolis, St. Paul, and the surrounding Twin Cities area for over 25 years. As Minnesota’s premier home service company, we pride ourselves on our fast, professional, clean, and friendly service. We specialize in plumbing, heating, air, electrical, drain, and duct cleaning. Offering over 100 years of combined industry experience, our service professionals can handle all of your home service needs. Dean’s only works with properly certified, experienced service professionals who understand what it’s like to be a Twin Cities homeowner. Dean’s Home Services is a female and minority-owned local business as well as an active member of the PHCC and Nexstar organizations. Dean’s Home Services takes pride in the fact that its business is family-owned and operated. We understand firsthand the importance of family and the need to maintain a safe environment for your loved ones. Call us today to meet our family! DEAN’S PROFESSIONALS: - Respect you, your home, and your time - Listen to ensure we understand your unique situation - Help you understand what options are available - Present you with a price before the work begins - Happily perform the work you choose
"Shane, the plumber, cleared the drain clog. He was friendly, on time, knowledgeable, and answered all my questions. Shane estimated it would take an hour and it took only about half an hour. I was then charged a ridiculous $830. I feel I was way overcharged and am not happy with this. I do not recommend Dean's Home Services."
Beverly J on August 2025

Randy's Electric & Plumbing
Randy's Electric & Plumbing
You deserve a safe and reliable home. Get the job done right the first time with outstanding customer service from the Twin Cities top rated electrician. Outlets, fans, lighting, smoke detectors, switches, and service panels. Your full service electrician.
"I hired Randy’s to fix a recurring electrical issue that was cutting power to the upper floor of my home, and to install two new circuits, work completed over two visits about a week apart. The new circuits seem to work fine, but the original issue persists—despite spending over $5,000, including $1,000+ on diagnostics. The electrician spent about 45 minutes on the initial assessment, then replaced some wiring and breakers. The problem reoccurred before the second visit, which I reported by phone, but he was unaware of it when he arrived. He did minimal follow-up, blamed CFL bulbs, and later suggested the issue might be with outlet or switch connections—something I believe should have been checked from the start. The issue has since returned again, and after three follow-up calls in three days, I’ve received no response. On the positive side, the crew was professional, worked in a difficult attic space, and cleaned up well. Still, I expected better troubleshooting, communication, and post-service support for what I paid."
Edward M on September 2025
You deserve a safe and reliable home. Get the job done right the first time with outstanding customer service from the Twin Cities top rated electrician. Outlets, fans, lighting, smoke detectors, switches, and service panels. Your full service electrician.
"I hired Randy’s to fix a recurring electrical issue that was cutting power to the upper floor of my home, and to install two new circuits, work completed over two visits about a week apart. The new circuits seem to work fine, but the original issue persists—despite spending over $5,000, including $1,000+ on diagnostics. The electrician spent about 45 minutes on the initial assessment, then replaced some wiring and breakers. The problem reoccurred before the second visit, which I reported by phone, but he was unaware of it when he arrived. He did minimal follow-up, blamed CFL bulbs, and later suggested the issue might be with outlet or switch connections—something I believe should have been checked from the start. The issue has since returned again, and after three follow-up calls in three days, I’ve received no response. On the positive side, the crew was professional, worked in a difficult attic space, and cleaned up well. Still, I expected better troubleshooting, communication, and post-service support for what I paid."
Edward M on September 2025

Water Heaters Now, Inc.
Water Heaters Now, Inc.
Water Heaters Now! WHN WE SPECIALIZE IN REPLACING WATER HEATERS THE SAME DAY WHILE REPAIRING WHENEVER POSSIBLE. WHN offers Made in USA Bradford White but deals in all major brands of tank style water heaters. We are also a Rinnai TANKLESS dealer. WHN is locally owned and operated. WHN has been in the water heater repair and replacement business for over 10 years. We offer free estimates usually within 15 minutes. If you order by 2 PM, your water heater will be replaced the same day. WHN has a better than average warranty of 3 years on labor and 6 years Tank and parts when compared to industry standard 1 year parts and labor. Call, text, or email for a free quote within 15 minutes.
"Perfect. Bruce terrific.on time, polite, hardworking and excellent problem solving. Delivery driver work hard to help pulll tank out and help put in new one. Jon communicated through out project .great company, fair price."
Paul T on April 2025
Water Heaters Now! WHN WE SPECIALIZE IN REPLACING WATER HEATERS THE SAME DAY WHILE REPAIRING WHENEVER POSSIBLE. WHN offers Made in USA Bradford White but deals in all major brands of tank style water heaters. We are also a Rinnai TANKLESS dealer. WHN is locally owned and operated. WHN has been in the water heater repair and replacement business for over 10 years. We offer free estimates usually within 15 minutes. If you order by 2 PM, your water heater will be replaced the same day. WHN has a better than average warranty of 3 years on labor and 6 years Tank and parts when compared to industry standard 1 year parts and labor. Call, text, or email for a free quote within 15 minutes.
"Perfect. Bruce terrific.on time, polite, hardworking and excellent problem solving. Delivery driver work hard to help pulll tank out and help put in new one. Jon communicated through out project .great company, fair price."
Paul T on April 2025

Finken Water
Finken Water
A happy, healthy family thrives with pure, chemical-free water and safely functioning plumbing and climate control systems at home and at work. Finken is made up of two sister companies Finken Water Solutions & Finken Plumbing, Heating & Cooling working side by side to bring you whole-home and office climate comfort and clean water solutions. Finken Water Solutions is your premium source for water treatment and bottled water for your family and co-workers — we even deliver coffee and water softener salt to your door! For problem water as simple as hard water to as complex as arsenic and nitrate tainting, Finken has chemical-free filtration solutions to purify even the nastiest water. We even offer financing and rental options so everyone has access to the purest water possible, straight out of their tap, for better drinking, cleaner laundry and squeaky clean skin and hair. When it comes to bottled beverages, Finken has you covered from our five kinds of bottled water to our 100+ varieties of brewed beverages. Finken Plumbing, Heating and Cooling is ready to tackle your home or commercial construction or remodeling projects and repairs. We work with the best builders in the business to create safe comfortable homes and working environments. From new construction to remodeling, cozy homes to comfortable apartments and office complexes, Finken is the go-to choice for plumbing, heating and cooling contracting. Got a serious plumbing or HVAC predicament? Finken is on call for you 24-hours a day. When your furnace, air conditioner or toilet is clinkin’ better think Finken!
"Finkens is amazing! They are easy to get a hold of, appointments are easy to schedule. Great softeners and maintenance! We've used Finkens for years and highly recommend their company!"
Nancy H on May 2020
A happy, healthy family thrives with pure, chemical-free water and safely functioning plumbing and climate control systems at home and at work. Finken is made up of two sister companies Finken Water Solutions & Finken Plumbing, Heating & Cooling working side by side to bring you whole-home and office climate comfort and clean water solutions. Finken Water Solutions is your premium source for water treatment and bottled water for your family and co-workers — we even deliver coffee and water softener salt to your door! For problem water as simple as hard water to as complex as arsenic and nitrate tainting, Finken has chemical-free filtration solutions to purify even the nastiest water. We even offer financing and rental options so everyone has access to the purest water possible, straight out of their tap, for better drinking, cleaner laundry and squeaky clean skin and hair. When it comes to bottled beverages, Finken has you covered from our five kinds of bottled water to our 100+ varieties of brewed beverages. Finken Plumbing, Heating and Cooling is ready to tackle your home or commercial construction or remodeling projects and repairs. We work with the best builders in the business to create safe comfortable homes and working environments. From new construction to remodeling, cozy homes to comfortable apartments and office complexes, Finken is the go-to choice for plumbing, heating and cooling contracting. Got a serious plumbing or HVAC predicament? Finken is on call for you 24-hours a day. When your furnace, air conditioner or toilet is clinkin’ better think Finken!
"Finkens is amazing! They are easy to get a hold of, appointments are easy to schedule. Great softeners and maintenance! We've used Finkens for years and highly recommend their company!"
Nancy H on May 2020

Pure Mechanical LLC
Pure Mechanical LLC
Pure Mechanical LLC is dedicated to your happiness. That means we arrive on time and investigate your system before diving blindly into the situation. We get it right the first time. Regardless of the size of the job or it's complexity, your satisfaction is most important to us. With over 40 years of experience and having all the licenses and certifications to service all of Minnesota, you can trust us to give your family the same attention we give ours! If your plumbing system or heating system should fail, or your water heater or softener stops working, give us a call immediately and we'll schedule an appointment! We also offer financing options!
"Excellent experience. The owner Kelly and the installer/plumber Chad were very professional and knowledgeable. Chad did a great job with my numerous plumbing issues: installed a new outdoor spigot, in the kitchen replaced faucet and added a turn off valve, replaced old tub piping and drain, repaired leaking bathroom sink drain and resolved issue with laundry room floor drain. I will have more plumbing projects in the near future and will hire them again. I highly recommend Pure Mechanical."
Tami B on October 2025
Pure Mechanical LLC is dedicated to your happiness. That means we arrive on time and investigate your system before diving blindly into the situation. We get it right the first time. Regardless of the size of the job or it's complexity, your satisfaction is most important to us. With over 40 years of experience and having all the licenses and certifications to service all of Minnesota, you can trust us to give your family the same attention we give ours! If your plumbing system or heating system should fail, or your water heater or softener stops working, give us a call immediately and we'll schedule an appointment! We also offer financing options!
"Excellent experience. The owner Kelly and the installer/plumber Chad were very professional and knowledgeable. Chad did a great job with my numerous plumbing issues: installed a new outdoor spigot, in the kitchen replaced faucet and added a turn off valve, replaced old tub piping and drain, repaired leaking bathroom sink drain and resolved issue with laundry room floor drain. I will have more plumbing projects in the near future and will hire them again. I highly recommend Pure Mechanical."
Tami B on October 2025

Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"The plumber did a great job and came out within the hour. He gave me a quote after looking at the job and then when right to work."
Ernie P on January 2025
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"The plumber did a great job and came out within the hour. He gave me a quote after looking at the job and then when right to work."
Ernie P on January 2025

NORTHERN PLUMBING & SOFTENING
NORTHERN PLUMBING & SOFTENING
At Northern Plumbing and Softening, we're a family of water treatment experts and licensed plumbers serving our Minnesotan neighbors with honest, professional care for more than 50 years. Built on faith and integrity, our approach is refreshingly different—no commissions, no sales pressure, just licensed professionals who provide same-day service at fair, upfront prices. We solve water treatment and plumbing problems for our customers throughout all seven counties in the Minneapolis/St Paul metropolitan area. As the Twin Cities' exclusive Hague dealer, we combine the industry's best water treatment equipment with comprehensive plumbing solutions. Whether you need whole-home water quality solutions or emergency plumbing repairs, our experienced team arrives ready to solve any challenge, using only products that last well beyond their warranty because your family deserves the best! And, of course, that friendly, responsive customer service continues after we leave your home. TRUSTED Plumbers, SMART Solutions!
"Chris was delightful. He was efficient and neat. He told me what he was going to do and performed the services in a timely manner."
Kay N on July 2025
At Northern Plumbing and Softening, we're a family of water treatment experts and licensed plumbers serving our Minnesotan neighbors with honest, professional care for more than 50 years. Built on faith and integrity, our approach is refreshingly different—no commissions, no sales pressure, just licensed professionals who provide same-day service at fair, upfront prices. We solve water treatment and plumbing problems for our customers throughout all seven counties in the Minneapolis/St Paul metropolitan area. As the Twin Cities' exclusive Hague dealer, we combine the industry's best water treatment equipment with comprehensive plumbing solutions. Whether you need whole-home water quality solutions or emergency plumbing repairs, our experienced team arrives ready to solve any challenge, using only products that last well beyond their warranty because your family deserves the best! And, of course, that friendly, responsive customer service continues after we leave your home. TRUSTED Plumbers, SMART Solutions!
"Chris was delightful. He was efficient and neat. He told me what he was going to do and performed the services in a timely manner."
Kay N on July 2025

Mike's Custom Mechanical
Mike's Custom Mechanical
Specializing in all phases of residential heating, plumbing, and cooling services and repairs. We serve the Twin Cities Metro area residentially and we also do commercial business under the name Priority Air Mechanical. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!
"Charged $1,000 for less than an hour of work with no material. I will NOT hire again."
Tim K on October 2024
Specializing in all phases of residential heating, plumbing, and cooling services and repairs. We serve the Twin Cities Metro area residentially and we also do commercial business under the name Priority Air Mechanical. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!
"Charged $1,000 for less than an hour of work with no material. I will NOT hire again."
Tim K on October 2024

Aquarius Home Services
Aquarius Home Services
Aquarius Home Services is the top home service provider in Minnesota and Wisconsin. Offering expert service in HVAC, Water Softeners, Plumbing and Electrical . Our work is backed by a 100% performance guarantee.
"Fast and efficient service next day. Estimate given up front and was spot on. Made sure things were working properly after leaking valve replaced. Tested water and secured unit under sink."
Greg W on August 2025
Aquarius Home Services is the top home service provider in Minnesota and Wisconsin. Offering expert service in HVAC, Water Softeners, Plumbing and Electrical . Our work is backed by a 100% performance guarantee.
"Fast and efficient service next day. Estimate given up front and was spot on. Made sure things were working properly after leaking valve replaced. Tested water and secured unit under sink."
Greg W on August 2025
Water restore Revive
Water restore Revive
"Water woes got you down? Water Restore Revive, your Minneapolis water damage heroes, are here to help. Facing a flood or leak, big or small, we offer 24/7 emergency response. Our certified technicians tackle both water damage and mold removal, restoring your home or business to pre-disaster condition. We prioritize clear communication, safe methods, and a smooth restoration process, giving you peace of mind. Don't wait - get a free consultation today! We proudly serve the Minneapolis metro area."
"Water woes got you down? Water Restore Revive, your Minneapolis water damage heroes, are here to help. Facing a flood or leak, big or small, we offer 24/7 emergency response. Our certified technicians tackle both water damage and mold removal, restoring your home or business to pre-disaster condition. We prioritize clear communication, safe methods, and a smooth restoration process, giving you peace of mind. Don't wait - get a free consultation today! We proudly serve the Minneapolis metro area."
The Hugo, MN homeowners’ guide to water softener services
From average costs to expert advice, get all the answers you need to get your job done.
Water softener repair costs can add up, but they’re almost always worthwhile. Use this guide to see what your project is going to cost before you get started.
Your cost to install an under-sink water filter will depend on the type and size of system you choose and whether you need professional installation.
If you want clean, less-contaminated water, a whole-house filter might be the answer. Learn how much a whole-house water filtration system costs in this guide.
Water softeners remove minerals from hard water in your home and make your water more pleasant to use. Learn more about how they work here.
How does a reverse osmosis water filter work? Water passes through a semipermeable membrane to remove common contaminants, leaving clean, fresh water.
Want to make sure you and your family have perfectly clean drinking water? Installing a whole-house water filter might be your best option.
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