Randy's Electric & Plumbing
Randy's Electric & Plumbing
Super Service Award
Customers say: Super punctual
937 local quotes requested
23 years of experience
You deserve a safe and reliable home. Get the job done right the first time with outstanding customer service from the Twin Cities top rated electrician. Outlets, fans, lighting, smoke detectors, switches, and service panels. Your full service electrician.
"The dishwasher wiring that Randy's installed in my home fried out 6 months after they did the work, almost causing a fire in my home. Luckily the circuit breaker enabled to cut power. In the doing the work, Randy's said my Bosch dishwasher had to be hardwired vs. how Bosch sent from the factory. Randy's rewired the Bosch wire box which did not work after they left and they had to come back out because the box was "arcing" and causing the circuit breaker to enact. This should have raised alarms with Randy's but no. Eventually the box melted down, which I did not initially know, causing us to purchase a new dishwasher only to find out by Warners Stellian that the box was fried. Randy's did engage in discussions on the topic but accepted no accountability, initially denying they even did the work. After pressing the issue they finally admitted to rewiring the box but said they can't accept accountability because it was provided by them. When pressed on why they would rewire a Bosch electrical box they would never support vs. installing their own box - they had no answer and said it was a good question. They admitted they should have probably installed their own box and not touched the Bosch box but would still not accept any accountability for their poor workmanship. I was glad to see Randy's admit they should approach these situations differently in the future but very disappointed they would not admit to fault here or warranty the work. Randy's did not act in good faith and I would not use them again. For reference, they were at my house for 4 hours and I was charged $2700 for the work (multiple small projects). They are one of the most expensive outfits you can hire and they claim you get what you pay for. Apparently I paid for a near fire in my house and a $1500 dishwasher opportunity. Disappointed."
Mike S on March 2021
You deserve a safe and reliable home. Get the job done right the first time with outstanding customer service from the Twin Cities top rated electrician. Outlets, fans, lighting, smoke detectors, switches, and service panels. Your full service electrician.
"The dishwasher wiring that Randy's installed in my home fried out 6 months after they did the work, almost causing a fire in my home. Luckily the circuit breaker enabled to cut power. In the doing the work, Randy's said my Bosch dishwasher had to be hardwired vs. how Bosch sent from the factory. Randy's rewired the Bosch wire box which did not work after they left and they had to come back out because the box was "arcing" and causing the circuit breaker to enact. This should have raised alarms with Randy's but no. Eventually the box melted down, which I did not initially know, causing us to purchase a new dishwasher only to find out by Warners Stellian that the box was fried. Randy's did engage in discussions on the topic but accepted no accountability, initially denying they even did the work. After pressing the issue they finally admitted to rewiring the box but said they can't accept accountability because it was provided by them. When pressed on why they would rewire a Bosch electrical box they would never support vs. installing their own box - they had no answer and said it was a good question. They admitted they should have probably installed their own box and not touched the Bosch box but would still not accept any accountability for their poor workmanship. I was glad to see Randy's admit they should approach these situations differently in the future but very disappointed they would not admit to fault here or warranty the work. Randy's did not act in good faith and I would not use them again. For reference, they were at my house for 4 hours and I was charged $2700 for the work (multiple small projects). They are one of the most expensive outfits you can hire and they claim you get what you pay for. Apparently I paid for a near fire in my house and a $1500 dishwasher opportunity. Disappointed."
Mike S on March 2021
