American Sewer

On top of the excellent and efficient work, everyone we dealt with (the owner + 2 of his plumbers) was SO nice, friendly, and professional. From now on, we'll only call American Sewer! They were fantastic. ?

They arrive a little later than expected, but called during the expected window to let me know they were running late. Resolved the slow drain issue I was having and everything is working as expected again.

Friendly and informative, came right away and did great quality work. They educated me on the problem and reviewed a quote I had already received for a substantial amount of money. They let me know that work was unnecessary.

The job proved more challenging and difficult than initially thought. This Crew handled the the challenge with Grace and professionalism. Getting the job done cleaning up after a job that became larger than was initially expected. I would definitely use this group again

Adam from American was very friendly and efficient.

Couldn't be happier! Communication, pricing, and level of customer service was beyond expectations.

We couldn't run the kitchen sink or do laundry without flooding the basement floor. Adam fixed the clog within 30 min. Been in my 1947 home for almost 12 years struggling with drain issues and tried to handle on our own. Every year renting a machine from home Depot, lugging it to the basement and just clearing a bit of the drain. Other issues using snakes and cutting into pipes. Made it work. We had a major issue 4 years ago and had to look for help. American Sewer was out the same day and took care of business on the main drain. When other companies would not, saying "The pipe collapsed And it's a $7k job". Adam had been out 2 other times. Kitchen sink. Bathtub drain no issues in 2 years! Today with floor drain. This Company is really worth it. Changed my life finding them. Thank you.

Excellent service! I called in the morning and Dave came out that afternoon. He quickly diagnosed the problem, gave me an estimated cost, and he got to work. The main sewer pipe in my basement is nearly impossible to access, so he had to access the pipe by removing the basement toilet. He was able to clear the blockage in approx 90 minutes. He replaced the worn wax seal under the toilet, and bolted the toilet in place again. Dave had to make several trips into the basement with his heavy equipment, and was careful to not dirty my floors. Dave's time and cost estimates were very accurate, and very reasonable. American Sewer most definitely did a "great job, at a great price, and dispatched a technician the same day" I called!

We are glad we called American Sewer for our needs. Ben was VERY professional, respectful, honest and real from beginning to end! We appreciate that more than anything! The job got done quickly and correctly the first time.

Great, no concerns, very pleased

Very well. Good work and fair price

First times I used them was fine but my sewer was backing up sooner whenever they cleaned it until my floor drain backed up again 8 months Later and main line 1-1/2 yrs later.will not use them again.

My sewer backed up into an unfinished part of my basement. I cleaned up the sludge-gross- but had to call American Sewer to come and unplug the line. They showed up in the next day and snaked the main line which fixed the issue. He also ran a camera down the the street to check the main line. He cleaned it from two different access points. He also suggested i have the main line scraped a bit as there was some calcification. He didn't have the equipment to do it as my access point was too small. I scheduled them to come back out and do it later. They were very efficient and I have used them again since then.

Tub and sink were draining slowly so I called American Sewer. I've used them before and they've been great. They came out within a day and quickly snaked the drain. Problem solved. Pretty simple job. I'd used them again no problem. I had them clean my main sewer line last year as well.

Went really well, very happy. Will use them again!!

Prompt and helpful. Turned out they needed to replace the pipe from sink to wall (old house) and they had the needed materials in the truck so it could be finished in that one visit.

They did a super job

It went better than expected. Technician Adam arrived within 2 hours of my call. He cleaned out the main sewer line of large tree roots and also cleaned out the floor drain. It took him 2 hours to complete all work. He was professional, efficient, and personable and all floor areas were clean when he left.

Had intermittent drain back ups then water in lower level of finished basement (soaked carpet) on a Saturday. Found American Sewer on Angie's list and left a message very early Sunday morning. Got a call back Sunday morning and arranged for a Sunday afternoon service call. Fees were disclosed prior to the service call, including a premium for Sunday emergency service Technician called before arriving and was on time. Very courteous and professional service. Inspected sewer line, found tree roots, cleaned the sewer, and provided a copy of the video inspection. Very pleased with service and price was reasonable, especially considering it was a Sunday emergency service call. I would recommend American Sewer and would definitely hire again

Excellent! American Sewer is local, family owned, and fairly priced. I paid $150 plus a $25 trip charge (I'm in Woodbury) = $175, just as quoted by the very friendly and professional scheduler. No surprise charges or upcharges and I was able to make a same-day appointment. The man who came out (Adam) was incredibly professional and I would absolutely trust him to do work in my house again. He really saved the day, and for a lot less than I thought it would be!! I will absolutely use American Sewer again and have already recommended them to friends and family.

Employee came out to clean out the main drain because of backup and I happened to mention that the drain under the washtub also was backing up partially and before he even checked it out he said that he would be adding on an extra $125 to the $177 for the main drain and he proceeded to run water down the washtub and said he did not notice any backup which was apparently cleared after the main drain cleared out and he did not think it was plugged up but he charged me the extra $125 anyway for running water down the drain. the employee changed his story after he left and I contacted the owner because I thought I had been overcharged. The employee said the drain was plugged up so he snaked the drain which I did not see him do. The owner was not sympathetic about my complaint at all and I also mentioned that the employee did not wear a mask into my home and the owner proceeded to give excuses that it was too hot to work and wear a mask and that some people don't believe in the corona virus which I suspected was his belief about the issue .

Clear Sink Pipe

Great! No more water backing up into the basement!

Dave did a great job. He fixed both of my problems in a short period of time. He was very personable and explained what he was doing. American Sewer is a family business and I like supporting these types of businesses because they take pride in their work and want to do well for the customer.

American Sewer did a fantastic job. Answered our request immediately, came out later in the afternoon, cleared up our problem, gave us solid information on care and use of a disposal. Thanks to AS and Adam!