Get matched with top retaining wall installation pros in Avon, MN

"In Spring 2012, we obtained quotes from three companies to tear out two existing retaining walls along the driveway and re-build them using Versalok, excavate and grade the backyard, and build a 3.5 - 4 foot retaining wall in the backyard using the stone from the old retaining walls. Genadek had the middle quote; they were also the only company to follow up with a phone call. The whole job took about 4 1/2 weeks. Stan, Mike, Tim,  Rob and Andrew were very professional and friendly; our neighbors even raved about them. They cleaned up the job site at the end of each day and communicated frequently so there were no surprises.
My only recommendation to those interested in hiring Genadek is to get on their schedule early. Their calendar books up fast!
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"Estimator came and described the fence options.  Competitive pricing for privacy fence.  Contractors completed work per schedule.  After fence was put up cracks appeared in multiple locations and bowing of fence walls created gaps in this new privacy fence. 
Owner came over and observed situation in a few days after contact for these issues, said $100 extra for labor to remove bowed fence walls that were creating gaps.  Not sure why they include this option up front or they could have let me know they were giving me a cheaper option up front (not sure why they would even offer) and then let me know this would have been needed anyways for true quality privacy.  Repair work was done promptly.  IMO its a good price, quality experience was a bit meh, but they give 5yr warranty on parts/workmanship so they'll come back and fix it up in a prompt manner either way.
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"I was really happy with Justin and his team. For me this was a big job and involved a lot of money and a lot of moving parts. The ceiling texturing had been poorly done so removal was not as simple as scraping popcorn ceilings. The house had many different dark colored walls so the painting over them was not a simple task either. Justin is very meticulous and thorough and his crew is polite and determined to get everything just right. I can recommend them without any hesitation whatsoever."

"It's nice to work with a company that does good work at a fair price, No surprises.   They worked with us to design and install a boulder wall and planting layout.  We made a few changes along the way and they were easy going about the changes.  They showed up when they said they would and worked with us to make small tweaks to boulder placement.   It was a good experience all around.  There quote was good and the service was great.  I'm not sure how it could have gone any better.
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"The tech. discovered 3 heads not working properly and offered to replace them for $65.00 plus labor. He proceeded to install and adjust them in 15 minutes. The total time here was just under 1 hour. The reason I didn't give them an A overall is when I received the invoice they charged me for 2 hours labor at $50.00 per hour. When I called about it I explained the situation and told them I would pay for 1 hour but not 2. The person later called me back and said they would send me a new invoice with just 1 hour labor charged.
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"They did a super job. Driveway looks excellent with the new crushed granite. I was having run off issues on 2 sides of my house. After being leveled that problem is gone. Landscape rock next to retaining wall gives a nice facelift.
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Vitaly (owner) came to my house to see what needed to be done and to offer suggestions.  He was polite and professional.

Viktor came to work on time a few days later to start the demolition. The dumpster was not there the first day so he came back the next day to start. No problem.  Viktor and his helper worked very hard to demolish  the bathroom.  They cleaned up each day before they left.

There was some mold on an adjacent bedroom wall , which was not surprising, since the some of the old bathroom shower tiles were missing.  Vitaly thought that we could find some kind of a solution to get rid of the mold, but  none of the stores had a powerful enough formula to do the job right.  After a  few days, I decided it was best to have that wall removed completely.   Vitaly asked Viktor to give a bid to remove the bedroom wall.  Viktor did not want to take on that job.  Vitaly then gave me a name of a contractor who specializes in mold removal.  I hired that company and in about another week, the mold wall was carefully removed and replaced with another bedroom wall. 

Before the bedroom mold wall was removed, Viktor installed an outside vent cap for the bathroom fan.   There is a small section of roof (approx. 18 inches) with a pitch extending from the side of the house above the bathroom ceiling where the vent roof cap could be placed.

 Viktor installed  a vent cap, but it was the wrong type.  He installed a wall vent cap, not a roof vent cap.  Also, the vent was installed over the shingles and flashing, instead of under them. If left as is, wind and rain  would be able to come into the exhaust pipe or leak under the shingles and enter the bath fan/house.  I notified Vitaly about it.  He called me back and said that they would fix it.  He said that Viktor told him that he had installed that type of vent before.   I said to Vitally that I would remove it and install a new, correct type of vent.

After the bedroom wall was replaced, I decided  that I did not want to use Vitaly's services any more.  I called Viatly and talked to him about the situation and my decision.  He was very polite and listened to what I had to say.  We agreed that it was best to settle on the charges I owed him and move on.    

 I've called Angie's List a few times, since, to talk about the situation.    One of the things that I found from the Angie's List Representative was that Vitaly's company had already been paid by Angie's List.  This surprised me, since I thought a contractor would get paid for a Big Deal only AFTER the work had been done.

  At this point, I want to be sure that Vitaly's company gets paid for the work they did. (they have been paid, amount is unknown) 

  Also, I would like to get a refund for $3700.00     I feel that I owe Vitaly $1300.00 for the work his company did.   My figure includes an adjustment for replacing the bath fan vent and for the extra 5 days the dumpster sat in my yard.

I would appreciate a resolution to this situation so that all 3 parties can move on.  Thank you. 

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"I'll make this short, but could write a novel. From the start he was great to work with, then once work began dates kept getting pushed and pushed. the wrong garage door was installed, I had a garage door opener installed that I didn't ask for (but am glad it's there now), the service door was the wrong swing, the apron had to be redone due to being the wrong size and it didn't have a slope to it. I heard over and over that he was just the messenger to relay the information to his sub-contractors. the project was completed one month after the 'promised' completion date. Once the project was comlete I have to say that I'm happy with the finished product, just the process was VERY frustrating. That's the short version...take it for what you will."

"It could not have gone better.  Tom Burke is a man of his word.  He is exceptionally knowledgeable about  cast block work and retaining wall construction.  And he is a remarkably good, on-site designer.   Among other welcome design features he suggested is a curved section of the new wall to replace a dog-leg section of the old wall, which markedly improved the aesthetics of the wall.   I would say he and his crew worked like dogs, but I have never seen a dog who was willing to work as hard,  fast and amiably as they did, often putting in 12 hour days.  Tom and Nick, his right-hand man, were meticulous and exacting in their layout, base preparation, alignment and execution.  Andrew, who assisted, tirelessly supplied muscle and supplies to keep the work flowing smoothly.  It was a genuine team effort, the likes of which we have rarely seen.  We had the need for an exact start date, and the whole crew was here on the agreed-upon morning and went to work immediately.  Perhaps the most impressive thing about having them here, beyond the exceptional quality of the finished product, is the way the crew worked together.  They all went about their business very professionally, without commotion, without any shouting and without wasted motion.  Although there were a couple of setbacks because of tree roots, they worked around them, and Tom never suggested a change in price because of the extra work required.  In summary, we were completely satisfied with the price, the execution and the finished product.  We will always use ACT Landscaping for this type of work in the future, and  we recommend that anyone reading this review do the same."

Richard Heflin LLC is a small, family run masonry company with generations of experience. We have the ability to complete any masonry project, so if you need anything from the smallest repair to large scale projects, we have the crew to handle it.