Advanced Irrigation Inc

Great. No more puddles.

The spring service was excellent. The 2nd repair was not good. The serviceman came unprepared and had to return. He wasted time and was inefficient. As the serviceman made two visits we also paid two invoices for the 2nd repair.

I didn't like them very well. The quality was okay, and I got charged a bundle more because I had not had the sprinkler system going year after year, which is understandable. But he did something that he said he would not charge for, and they took it off my credit card without my permission and I was not happy with them when I saw my credit card statement. I don't appreciate people using my card without my authorization, it is not professional, and I think they still owe me money back for that service.

Very well. Very friendly and professional

Did not come out when said. Already 3 weeks late for second application.

He was a nice young man. He was very gracious. He did a good job the second time. I checked it over. I pointed out what I wanted fixed correctly and then I let him do his thing. Then I turned the sprinklers on and checked the direction and spray after that.

.

Performed service in a prompt and proficient manner.

GREAT! arrived on time completed work in good time pleasant to work with answered questions in a professional manner

Very easy to work with, professional and good results. I recommend!

It went fine.

.

They are very good. I would definitely use them again.

unknown

They don't schedule enough time to provide the requested service so they have to come back. This works to their advantage because they charge you for a whole hour ($70) even if they're there just 10 minutes. They determine the time based on the GPS tracker in the service vehicle. Both times the guy sat in his truck for 30 minutes after he was finished. Work was completed but 2 sprinkler heads still don't pop up.

unknown

unknown

unknown

.

unknown

We hesitated to write this review because the guys who did the install worked so hard and did such a good job explaining the irrigation system. However, we had, and continue to have, problems with this vendor.
At about 8:30 on the day of our scheduled install, we received a call saying that they were behind on a commercial job and wouldn't be able to make the appointment. I had already taken the day off from work but agreed to the next available install date. Fairly early on during the installation a week or so later, the head guy knocked on the door to say that their office had forgotten to call the utility marking service and they had just cut our cable line. We were without internet and TV for about a week until Comcast could schedule a repair crew. As I said, the install crew seemed very hard working, so we didn't give a bad review.
A few months later, one of the irrigation runs wouldn't shutoff and I called in the repair in under the promised 2-year parts and labor warranty. They had an appointment a few days later, but sent me a bill for the service. Despite several efforts to communicate that they shouldn't be billing me for warranty work, they continue to send late invoices every thirty days and have threatened turning our account over to collections. We can't recommend this vendor due to the multiple problems that, unfortunately, they don't seem interested in resolving.

purchased a big deal for landscape plan and quote in May, 2014.  Multiple attempts (phone calls) to get someone out to complete the review of project.  Once they responded, very prompt but too late in season to begin project.  Quote and plan was provided.

unknown

unknown

unknown