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Water Softeners questions, answered by experts

Selecting the right system depends on testing your water to understand the contaminants present and considering your household's water usage and specific needs, such as removing specific contaminants.

You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.

A good hardness level for drinking water can vary based on personal preferences, but an ideal level is 3.5 to 7 GPG. This means your water isn’t soft or hard. However, some people prefer the “fresh” taste from the minerals in hard water, while others like the smoother, “slippery” texture of soft water.

While not everyone can detect taste differences in high-calcium water, water that has a slightly metallic taste probably has too much calcium.

Some shower water softeners are effective, but this isn’t always the case. Most shower filters only filter out chlorine, not hard minerals like calcium. Other shower filters can't handle the demand in homes with very hard water. It's also important to change the filters on your shower filters. Failure to regularly swap out old filters will make the filter ineffective over time. 

The Appleton, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.