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Water Softeners questions, answered by experts

Drinking hard water is not known to have any negative health impacts. Using hard water can lead to dry skin and hair, and the minerals in hard water can build up in pipes, faucets, and appliances. Hard water is more of a threat to your plumbing than it is to your health.

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

Selecting the right system depends on testing your water to understand the contaminants present and considering your household's water usage and specific needs, such as removing specific contaminants.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

The average cost to install a water softener, including the system and labor, is approximately $1,500. However, the total price can range widely from $600 to $6,000. For some complete systems, the cost may be between $800 and $2,500. Labor for the installation typically costs between $150 and $1,000.

The final price is influenced by several factors, including:

  • System type, capacity, and complexity

  • Home size and household water demands

  • Water hardness levels

  • Accessibility of the installation site and the extent of plumbing work required

  • Whether new electrical work is needed

  • The professional hired and any local permit costs

The Madison, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.