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Water Softeners questions, answered by experts

Softened water prevents scale deposits, reducing appliance wear, leading to energy savings and longer-lasting household fixtures.

Yes. To get soft water, you can install a water softening system, which will replace the calcium and magnesium ions in the water with sodium or potassium ions. Water softeners cost anywhere from $200 to $6,000, depending on the size and complexity of the system. You can either install a water softener for the whole house or just at your shower heads. If you’re sensitive to sodium or potassium, you can install a salt-free water conditioner.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

Replacing a water softener costs $200 to $6,000, depending on the capacity of the water softener, the type of water softener, and the amount of people living in your home. An ion exchange water softener is the most common type and costs $500 to $3,000. Water distillers, which cost $1,200 to $4,000, and dual-tank models, which cost $1,000 to $5,000, are definitely pricey, but they offer more filtration or capacity, respectively.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

The Chokio, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.