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Water Softeners questions, answered by experts

The chemicals in a water softener can wear down the anode rod in the heater and shorten its life span. However, for most people, the benefits of the softener outweigh this potential drawback.

Have a plumber inspect the anode rod annually for damage, as replacing the anode rod is far less expensive than replacing the entire water heater.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

You can install a water softener system by turning off the water supply, draining the water, and then connecting your device to the waterline. Next, you’ll fill your tank with the recommended amount of salt or brine (whichever your unit calls for; be sure to read the instructions). Turn the water supply on and check for leaks. You can opt to let your water run for a few minutes, then test it using strips. 

The process of inspecting your water softener system is similar.

While not everyone can detect taste differences in high-calcium water, water that has a slightly metallic taste probably has too much calcium.

The Dawson, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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