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Water Softeners questions, answered by experts

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

Generally, it is safe to bathe in yellow water, as the color is often caused by iron, tannins, or rust, which won't harm your skin. Soap will still clean you effectively, though the water might leave stains. However, if the water has an unusual smell or you suspect contamination, avoid bathing and contact a plumber for an inspection. A professional can also help if you find bathing in yellow water problematic and want to determine how to get your water clear again.

The Hancock, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.