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Water Softeners questions, answered by experts

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

It depends on the type of surface. For instance, if you’re trying to get rid of hard water deposits on glass, you can spray vinegar onto the surface and wipe it off with a soft cloth or non-abrasive sponge. However, if the deposits are on granite or natural stone, it’s better to use baking soda and water rather than vinegar or other acidic cleaners.

No, hard water isn’t dangerous. The added calcium in hard water can contribute to good bone health. However, it can also cause dry skin and hair. If you have dry skin or hair, consider using a water-softening system to help minimize the minerals in your water. Plus, these systems can also add some sodium to your diet. 

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

The Hancock, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.