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Water Softeners questions, answered by experts

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

There are several things that can shorten the life of a water softener. Homes with very hard water may have to replace the unit sooner because the water softener works harder to filter out the hard minerals. High water usage and infrequent maintenance can also put more strain on a water softener.

Water purifiers and water softeners serve different purposes, so the best one will depend on your particular needs. Water purifiers remove contaminants from water (such as bacteria, viruses, and chemicals), leaving you with ultra-clean and safe water. However, water softeners remove minerals from your water so that the water doesn’t leave stains around your house or cause plumbing problems.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

Most experts agree there’s not much difference health-wise between hard water versus soft water. That said, hard water is more likely to cause skin dryness and issues that go along with it, like an itchy or flaky scalp. Hard water can also decrease the life span of your household appliances and make it more difficult for soap to do its job.

The Hancock, MN homeowners’ guide to water softener services

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