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Water Softeners questions, answered by experts

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

You can install a water softener system by turning off the water supply, draining the water, and then connecting your device to the waterline. Next, you’ll fill your tank with the recommended amount of salt or brine (whichever your unit calls for; be sure to read the instructions). Turn the water supply on and check for leaks. You can opt to let your water run for a few minutes, then test it using strips. 

The process of inspecting your water softener system is similar.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

You can use a commercial water repellent treatment for glass on your shower doors to prevent water spots. Take care to only apply the product to glass. Letting air circulate also helps prevent water spots, as water is less likely to remain on the glass for a long time with good air circulation. Run your vent fan, open a window, and leave the shower door open for about half an hour after using the shower.

The Hancock, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.