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"Excellent service, to say the least!  I ordered a 20kW Generac generator from a nationwide distributor and had it shipped directly to my location.  I poured the concrete pad myself, and bolted the generator down.  While somewhat proficient with electrical wiring, I did not trust that I could do this job without issue.  I contacted VanderHyde (they were listed as the primary West Michigan Generac Dealer) and asked if they could do the wiring for me.  Ryan Hyde came out for the quote and spent nearly two hours at my house talking about the transfer switch.  Generac provided a 200 amp switch, but my house was wired for 150.  We agreed that I would give them my 200 amp automatic transfer switch, and they would order a 150 amp switch as a replacement......and I would cover the split cost.....essentially adding $360 on to my bill.  I was fine with that.  Jason did the install on 11-16-2012 and spent 8.5 hours outside.  One trip to Lowes/Home Depot was needed for additional parts to tie into the existing power meter.  A great guy - I asked numerous questions and he explained what he was doing as he worked.  Once done, he came inside and asked if I wanted to be present for the "firing up" up the generator.  Overall the price was a bit high, but I also understand that I did not purchase the generator from them.  I was able to get the generator new for a little over $5000 online, which resulted in a large overall cost savings....so I expected to pay a bit more for the work I did not feel confident in doing myself.  I felt they did an amazing job and I would gladly call them again as needed for additional electrical work.  One a side note, I lost my original installation paperwork in a basement flood two years ago.  I called the company and had a copy of all paperwork in my email inbox in less than five minutes.  NICE!  Please note:  This review will be listed under "water softeners" and I cannot find a way to change it!
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

**Seniors, Military, First Responders $50 off and one free dryer vent cleanout; valued at $100** Due to COVID19 we will temporarily shutdown until April 11th* We have a number of solutions to ensure that your home's air and water is safe and will keep your happy and healthy for years to come. We offer air duct cleaning, dryer vent cleaning, water purification systems, air purification systems to help protect your family.

"The serviceman did a great job in installing the new burner. Did it with ease."

"Great experience from the sales to the installation I was very satisfied. I would highly recommend Grand Rapids Heating and Cooling."

"Prompt, very friendly, They knew the equipment very well. Did the job faster than told when they started, and they needed to run 3 new heat air runs ! Very profesional work ( I work in maintenance and know a quality job) They cleaned up after themselves, removed old unit and took it with them. I could not be more happy with the job they done. If I every need servicing of the furnace in the years to come, I would spend the exta cost of travel to have those guys fix the furnace. And no I never met the person before they installed the furnace. Very content Don S."

"VH did a great job installing our new furnace and A/C"

I service residential and commercial heating and cooling. I also work on commercial refrigeration. I also install new water heaters. I install gas piping.\nI am licensed and insured.

Bob & Dave’s Garage has been serving the community since the early 60’s.

"Installer drilled and installed hinges and handles on four door slabs and hung on existing frames.  Work was done in a reasonable amount of time.  We were very satisified with the finished product.
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