Get matched with top drain pipe installers in Union Lake, MI

"The fellow I worked with his name was James. His work was excellent, he was accommodating and extremely thorough, and his price was well below the other bids I got. I would recommend him to anyone."

"The most important thing I can say about Atlantic Coast Waterproofing is meet with all other foundation experts first, then call Gary. Why? INSPECTION 1. He pointed out that my basement floor overlaid the footer at different heights based on where you are in basement. --No other specialist pointed this out, this detail is very important 2. He was able to point out previous homeowners put in "home made" system --No other specialist pointed this out, this detail is very important 3. He was able to answer my questions about exterior of house that might need attention to maximize keeping basement as dry as possible, while working in parallel with interior system 4. Professional, respectful, straight forward PROPOSAL 1. Informative 2. Best warranty in the industry. 3. Cost came in similar to other proposals that would not have been effective solution for my situation INSTALLATION - BASICS 01. Anytime Gary ran into a home specific challenge he was able to overcome and offer different solutions to correct 03. Any silly question I had was happily answered 04. Walked me through progress daily 05. Was able to adapt to inspector asking for a different proposed sump pump solution, this was no problem 06. Was able to re-assure me that removal of old shower was best interest when he found sub-par installation and mold! 07. The work was super clean in basement 08. Trench was a good 14 inches wide, dug to bottom of footer, with 4 inch pipe installed 09. Gary made sure to test each weep hole very carefully and re-drilled any hole with questionable drainage or mortar clogs 09. Final gravel, pipe and cement installation was executed flawlessly 10. Permit inspector raved about the good job Gary and his team had done and he passed inspection with flying colors INSTALLATION - ABOVE AND BEYOND 01. There was questionable broken shower drain pipe, he just fixed it, no problem 02. While preparing area around sump pump Gary went the extra mile to investigate what could be another bad "home made" plumbing solution. Turns out the previous owner did not connect sump pump outlet to main sewer line, leaving a visible gap, and essentially allowing sewer gases to escape! Gary then switched gears, put on his plumber hat, and had multiple solutions to correct problem. There was a nominal cost associated with it, but I was MORE THAN HAPPY to pay for properly fixing a very bad plumbing situation. 03. Gary's crew are also there to get it done right. When his crew arrived one member pointed out that cleanout to main sewer line was not up to code. This was not pressing concern, but once other plumbing problems were uncovered, they brought this up to code at cost of some new PVC pipe. Very nice. 04. Gary's final cleanup surprised me, in a good way. After seeing first hand the unavoidable mess this type of work can cause, Gary humbly said they do their best with final clean up. Well, when we did final inspection, the basement and exterior never looked better. Nice."

"Being the owner of a carpet company in Metro Detroit, my company installs flooring in thousands of basements every year. Many of those basements had issues with water coming in after heavy rainfall. When we wind up in a home that has evidence of moisture we always recommend our customers to BWM because they do a spectacular job EVERY SINGLE TIME, and charge our customers a very fair price. Once they are done with their work, we can install the carpet or flooring and give our customers a beautifully finished basement with ultimate peace of mind. The pros at Basement Waterproofing of Michigan have serviced almost 1,000 of our customers and have yet to hear any negative feedback from anyone of them. We only hear great things from our customers about the team at BWM."

"Russ did an exceptional job dealing with waterproofing issues at our home in Troy. He was prompt, responsive and professional. More importantly, he dealt specifically with the actual problem, as opposed to competitors who were determined to offer extraordinarily costly and unnecessary drainage systems, which were absolute overkill to the actual problem. If I have an issue again, I'm calling Russ. He consistently had a thoughtful response to what I was seeing."

"Not too well. Looks like a zebra every time it rains. Had them try to fix once and still awful."

"Absolutely great service! Very timely, efficient, and clean. Yes, I would hire again."

"I called Mrs.Michael plumbing and electrician on a Sunday and was told the service call would cost $129. However, I wasn?t informed that the $129 only covered the technician?s arrival. Once on-site, I was told diagnosing the issue would be an additional $450 ? and that price only covered two outlets, with anything else costing extra. I?ve rented homes for over 30 years, and I?ve never encountered such misleading pricing practices."

"The product in and of itself is excellent. The salesperson was well-informed and did a great presentation, offering a very reasonable price. I was thrilled. The workers were professional and polite. However, when they arrived, they had not reviewed how the pipes were to be installed for proper drainage. I sometimes have to jump into work early if I'm needed. I let them know I might have to leave while they were working, and might not be able to supervise their work. I had to leave early, told them the details, and left. I did not come home to what I had requested. I spoke with the dispatch person (the owner's wife), and was told in no uncertain terms that I was stuck with it the way it was because I had "signed off" on the job. I had to stop payment on the check, and reached out to the owner. He informed me that I was being "unreasonable" to ask that the work be done properly, questioned my sanity, and told me I needed help as I had "mental problems". He threatened to send me to collections, and I informed him that I was happy to pay, and simply needed two drainpipes to be put behind the fence instead of in front of the fence. Again, I was told I was "unreasonable", and that the workers were not required to read the specifications for the job, that it was my responsibility to communicate that to them (news to me). He stated he would come in about two weeks, even though it was a "long drive". I thought about the lack of customer service and realized that I really did not want to deal any further with this company, and paid them. My conclusion: great product, good workmanship, but communication with the home office was very angry and drama-ridden (not to mention being told that I was mentally unstable). I think I expected more from them in terms of communication than they are able to give. If you do use them, be very specific about placement, and be sure to stay until the installation is complete. It is a five-star installation and product, which is what the two stars are for. It's a zero in terms of customer service."

"They did good work very polite and prompt."

"From initial contact to the project completion and follow up the service, skill, friendliness and professionalism were exceptional."