Get matched with top drain pipe installers in Union Lake, MI

"Great! Replaced parts in broken toilet. He was super, fast and efficient!"

"Absolutely great service! Very timely, efficient, and clean. Yes, I would hire again."

"Being the owner of a carpet company in Metro Detroit, my company installs flooring in thousands of basements every year. Many of those basements had issues with water coming in after heavy rainfall. When we wind up in a home that has evidence of moisture we always recommend our customers to BWM because they do a spectacular job EVERY SINGLE TIME, and charge our customers a very fair price. Once they are done with their work, we can install the carpet or flooring and give our customers a beautifully finished basement with ultimate peace of mind. The pros at Basement Waterproofing of Michigan have serviced almost 1,000 of our customers and have yet to hear any negative feedback from anyone of them. We only hear great things from our customers about the team at BWM."

"I called Mrs.Michael plumbing and electrician on a Sunday and was told the service call would cost $129. However, I wasn?t informed that the $129 only covered the technician?s arrival. Once on-site, I was told diagnosing the issue would be an additional $450 ? and that price only covered two outlets, with anything else costing extra. I?ve rented homes for over 30 years, and I?ve never encountered such misleading pricing practices."

"Good. Efficient"

"The product in and of itself is excellent. The salesperson was well-informed and did a great presentation, offering a very reasonable price. I was thrilled. The workers were professional and polite. However, when they arrived, they had not reviewed how the pipes were to be installed for proper drainage. I sometimes have to jump into work early if I'm needed. I let them know I might have to leave while they were working, and might not be able to supervise their work. I had to leave early, told them the details, and left. I did not come home to what I had requested. I spoke with the dispatch person (the owner's wife), and was told in no uncertain terms that I was stuck with it the way it was because I had "signed off" on the job. I had to stop payment on the check, and reached out to the owner. He informed me that I was being "unreasonable" to ask that the work be done properly, questioned my sanity, and told me I needed help as I had "mental problems". He threatened to send me to collections, and I informed him that I was happy to pay, and simply needed two drainpipes to be put behind the fence instead of in front of the fence. Again, I was told I was "unreasonable", and that the workers were not required to read the specifications for the job, that it was my responsibility to communicate that to them (news to me). He stated he would come in about two weeks, even though it was a "long drive". I thought about the lack of customer service and realized that I really did not want to deal any further with this company, and paid them. My conclusion: great product, good workmanship, but communication with the home office was very angry and drama-ridden (not to mention being told that I was mentally unstable). I think I expected more from them in terms of communication than they are able to give. If you do use them, be very specific about placement, and be sure to stay until the installation is complete. It is a five-star installation and product, which is what the two stars are for. It's a zero in terms of customer service."

"They did good work very polite and prompt."

"From initial contact to the project completion and follow up the service, skill, friendliness and professionalism were exceptional."

"Lacks integrity, dishonest and untrustworthy Do yourself a favor and call another company. My experience with this company was very poor. Went through a difficult situation throughout a job. They turned their back, didn’t take ownership and deflected blame. I took this company to court and was compensated. I’ve heard from other dissatisfied customer’s this isn’t the first time nor the last … You reap what you sow. If you choose to do business with this company protect yourself, do not sign their hold harmless and do not trust their word. This company states it’s built on integrity, honesty and trust. Just because it’s a veteran owned company doesn’t mean they inherently have these traits. I’d argue if a veteran has to highlight that, they are the opposite of what they say."