Get matched with top water heater pros in Sunfield, MI

"I can't recommend Doty enough.  I know it was hard to work with our extremely limited options for locating the ductwork, but our guy (Jason) was great.  He confirmed locations for everything and our building inspector said it was the best workmanship he'd ever seen.  Despite being very busy right now, Gary shuffled things around to get our finish done in time for our occupancy inspection. They showed up every time they were expected to, on time, and cleaned up when they were done.  When they had trouble getting our control board working with the furnace (manufacturer's issue), they got a replacement and installed it the same day, staying until 7pm to get it done for me.  

Because the system is geothermal, I qualify for a 30% rebate from the federal government on the entire price (via tax refund), which effectively makes the cost ~$23,000.  Oh, and my electric bill is $32/month to heat the entire house (4100 ft2 of conditioned space, including the basement) to 70 degrees; 80 during the two weeks our drywaller was mudding."

"Tom was helpful and polite as usual. He re-lit my water heater. Thank you, Tom. Also, thanks for wearing a mask!"

"Fixed our water heater within 24 hrs. Already had part ready from my description. Very friendly. Price was good."

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
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"Great! Came out the same day, hot water back in in three hours. They did troubleshooting around the house for water issues as well."

"We called them on Monday morning and they worked us in to get it done the same day.  They installed the hot water heater in a timely manner, and did a great job.  Very professional and helpful!  Would definitely use again."

"Quick and professional removal and installation! Also replaced cold water galvanized pipe running from main to water heater with pex. Will consider using M&S in the future to replace remaining galvanized pipes in the future."

"My old water heater had failed and All Around Plumbing was the only plumbing contractor that I cantacted that offered to come and install a new water heater the next day. They arrived in the morning and we had hot water shortly after dinner. They removed the old water heater and cleaned up any debris that they created."

"The techs were very fast getting here , they were competent and very friendly. Explained my options and were not pushy. New water heater in place and working 4 hours later."

"We called Greg on a Friday morning and he was there that evening. He came back Monday to test the water and then installed a custom built water softener on Thursday.He evaluated what type of softener we needed by asking about our families particular needs. Greg was very knowledgeable of his product, explained exactly what work was going to be performed and the price. I was extremely pleased with his professionalism and punctuality. I would recommend Livingston Plumbing to anyone I know looking for plumbing work and look forward to working with Greg in the future."