Get matched with top appliance salespeople in Sand Lake, MI

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"He did a really good job. I'm very satisfied."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"If I could give a zero start I would. We paid for our installation and were told we would get a call within 10 business days to have our carpet installed. After numerous calls in to Lowe’s we have yet to be scheduled for install. When you call to talk to someone you are on hold for 15-25 minutes after which you are then transferred to the person handling your install. This person is never available and you have to leave them a message. When they call you back, if you miss the call while working etc, they leave you a generic number to call back and start the hold process all over again. When I asked for a direct number, I was given a number to the Ionia County Dispatch for the police department. I am a big fan of Lowes, but we will never use their installation services again. This is the fifth install we have had done and four of them have gone this way."

"Everything went smooth from the purchase to the delivery and installation!!! Bekins employees are beyond exceptional!!! Knowledgeable, prompt and always friendly!!! Everyone seems to care and they know their products inside and out!! I wouldnt shop anywhere else!!!"

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"Excellent, top notch service and reasonable prices. Very prompt on scheduling, and tech are very capable."

"Didn’t take anything apart on fridge, read temps in freezer and fridge and declared it not worth fixing ($700-$800). Stove needed new control board (about $350+ total). Didn’t feel good about his method so called in a second opinion. This guy was thorough and long story short, for less than $300 got both operating correctly again (just needed to defrost the damper door on fridge, stove needed two new igniters). Ricks method would have cost me closer to $2500 - $3000if I replaced that fridge. Not a happy customer here. Glad I spent the time to research that he obviously didn’t."