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Johnsons Appliance Repair

Appliance Repair, Dryer Vent Cleaning

About us

Johnson's Appliance Repair is family owned and operated by Bob Johnson. Bob's goal is to provide you with the most convenient, most honest and pleasant in-home service you've ever had. When you invite Johnson's Appliance Repair into your home we will deliver a superior service experience, Bob will always treat you and your home with respect.

Services we offer

Johnson's Appliance Repair provides a range of services for most major brand household appliances including: Cooktops and wall ovens, Ranges, Refrigerators, Freezers, Dishwashers, Icemakers, Washing Machines and Clothes Dryers. Call or see our website for specifics.

Amenities

Warranties
Yes
Senior Discount

$15.00



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

Jeff O.
01/2018
1.0
appliance repair
  + -1 more
They would not even come out and look at my dryer because I had replaced parts on it myself. I didn’t think I heard the woman on the phone correct when she told me that. Wow
Description of Work: Wanted them to come out and look at my dryer because it wasn’t heating.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Johnsons Appliance Repair
I'm sorry that we couldn't help you. We are licensed and insured and for liability reasons we cannot come out to an appliance where several parts have been replaced by the customer and the issue was still not solved. We are then liable for anything that you did wrong. We stand by all of our work and offer a warranty of 90 days after service. We are proud to stand by our job and our word and to do this we cannot make ourselves liable for someone else's work, I'm sorry again that we couldn't help you.

Mel N.
07/2017
5.0
appliance repair, dryer vent cleaning
  + 0 more
Very well, punctual, and friendly, but professional.
Description of Work: Repair clothes dryer and evaluate range and dishwasher. They were not worth repairing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian H.
03/2017
5.0
appliance repair
  + -1 more
We have been a customer of Bob's for years. He has done work on our washer/dryer as well as several trips to fix our Refrigerator, with one again today on 3/20/17. I have always been impressed with his punctuality and he always leaves his shoes at the door without being asked, that is rare to find a person who respects your home. The repairs have always been more than fair with cost and he has always given us options and priced out the cost in advance (no surprises). Once he even recommended we replace the unit instead of fixing it as other problems were most likely to occur costing us even more repairs. This action showed me he was truly looking out for our welfare instead of making a repair that could make him more money. I would highly recommend Johnson's Repair and will continue to send friends to them in the future. Great service, great price and HONESTY.
Description of Work: We needed our refrigerator repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Ben B.
03/2017
5.0
appliance repair
  + -1 more
Each time he has been punctual or early. He walked us through the problem weighing the pros and cons of new parts and repair versus replacing outright. He is honest and upfront, and pricing is fair. We haven't had any issues with those appliances since he repaired them. Highly recommended.
Description of Work: We have had Bob look at multiple appliances on different occasions. Washer, dish washer, and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JD S.
01/2017
5.0
appliance repair
  + -1 more
Excellent, the entire staff was very friendly and the technician was very efficient.
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica H.
08/2016
5.0
appliance repair, dryer vent cleaning
  + 0 more
Excellent Service! Bob Johnson is highly knowledgeable with appliances. He is on time for appointments, courteous of customers' schedules, offers generous advice, ethical, stays within quotes and gets the job fixed! Bob is friendly and able to give helpful feedback over the phone before an on-site visit.
Description of Work: Washer/dryer repair and general consult on refrigerator and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

April L.
04/2016
5.0
appliance repair
  + -1 more
My husband and I have called on Bob to repair appliances for us at four different locations. Scheduling is easy and timely. Bob shows up on time- every time! He is knowledgeable about all the issues we have had and has been able to repair the appliances, saving us the headache and finances of having to go purchase new items. He gives an honest opinion and polite service. I HIGHLY recommend Johnson Appliance Repair to everyone I know- I won't call anyone else!
Description of Work: Repaired glass cooktop in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Adam B.
12/2015
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew D.
06/2014
5.0
dryer vent cleaning
  + -1 more
Johnson's Appliance Repair did a terrific job. They were recommended by a member of our neighborhood association. They were readily available to service our fridge, diagnosed the problem quickly and provided a plain language explanation of the issue. The only wait time was for the necessary parts.
Description of Work: Replaced the control board on our refrigerator to solve an issue with cooling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    6453 Par 5 Dr SW, Grandville, MI 49418

    www.appliancerepairgr.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Dryer Vent Cleaning

    FAQ

    Johnsons Appliance Repair is currently rated 4.9 overall out of 5.
    Johnsons Appliance Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Johnsons Appliance Repair does not offer free project estimates.
    No, Johnsons Appliance Repair does not offer eco-friendly accreditations.
    No, Johnsons Appliance Repair does not offer a senior discount.
    No, Johnsons Appliance Repair does not offer emergency services.
    Yes, Johnsons Appliance Repair offers warranties.
    Johnsons Appliance Repair offers the following services: Johnson's Appliance Repair provides a range of services for most major brand household appliances including: Cooktops and wall ovens, Ranges, Refrigerators, Freezers, Dishwashers, Icemakers, Washing Machines and Clothes Dryers. Call or see our website for specifics.

    Contact information

    6453 Par 5 Dr SW, Grandville, MI 49418

    www.appliancerepairgr.com