Get matched with top heating oil pros in Otter Lake, MI

"They were friendly, professional and fit us into their schedule so we wouldn't be without heat. I will definitely be contacting them for future mechanical needs."

"I received prompt service! Richard & Denton were quick to explain what they would be doing and did the job quickly and efficiently! "

"It went great. I visited my granddaughter on Sunday and it was so hot in her house and she is 9 months pregnant. She was so miserable in the heat. I came home and during the night a bad storm woke me so I thought I would check Angie’s List for a serviceman to repair he AC. It was 1:30 AM or so and I sent a message through Angie’s List thinking Grand Blanc Electrical would contact me in the morning. To my surprise I got a reply just a few minutes after I sent the message. Steve gave me the rate for a service call and an assessment of the problem. I replied and asked that he contact me in the morning. Steve called and said he could be at her home in about 30 minutes. He asked if I wanted him to just go ahead and fix it if it was a problem under 200.00 and I said yes please. About an hour later I received a call from Steve telling that the work was completed. May granddaughter was elated. He installed a new capacitor and cleaned the unit. I can’t believe how luck I was to have found someone that was willing to go out so quickly and resolve the issue. It’s so rare to receive same day service these days. He said I could just mail a check but I was so happy with such excellent service I drove over to his business and paid him immediately. I will use this company from now on for any future needs and would highly recommend him."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Well, they sure didn’t answer me 10% discount and I’m 77. They came out the next day. I realize later I was conned because while I was in the cancer center they claimed to call me asking for payment. There’s nothing on my phone that shows they called me and it gets worse now they’re wanting the whole rest of the 19,000 and they still haven’t come out and completed the job or kept their promises Either. They’re just playing crooks or poorly run."

"We had a very disappointing experience with Randazzo Heating & Cooling. A technician came out and claimed a part in our AC unit was broken, quoting us over $700 for the replacement. After the part was installed, the AC still didn’t work. He then said the issue was due to low R22 refrigerant, but also told us that they no longer carry R22 because it's outdated. His solution? Replace the entire unit — at a cost of over $7,000. We end up find someone else to fix the AC. Unfortunately, the $700+ we already paid Randazzo was completely wasted. This experience felt like upselling and misdiagnosis, and we would not recommend this company to anyone looking for honest or competent service."

"I wanted to take a second and let everyone know about Goyette Mechanical. My furnace went out Tuesday and the furnace was not repairable. I called several company's in the area on Wednesday and Kam from Goyette arrived and gave me a wonderful quote and explained everything about the new system that I would be getting. During the Covid-19 ordeal Goyette came out Thursday morning to install my new system. The technicians arrived at the time I was given, Job and Kyle were the two gentlemen that arrived at my home . The first thing they did was to come in put down tarps to keep my home clean and inspected the area of the furnace and the area outside where the new condenser would be placed. They completed the job in a very timely manner, cleaned up the area where they were working, inspected the system to make sure it was running correctly and then explained the new components to me in detail. They installed and new thermostat programmed it and explained to me how it works and the programming for it. I would HIGHLY recommend Goyette to anyone needing a heating and cooling system, hot water heater or generator. In closing THANK YOU JOB AND KYLE you did a GREAT JOB!!!!!!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."