Get matched with top gas fireplace repair pros in Monroe, MI

"Damaged tub, damaged toilet, damaged items in bathroom, left a mess everywhere in bathroom. (Then trying to get paid before I even see the job done and the damages, which they conveniently didn’t tell me about… BIG RED FLAG!) Re-entered a rental without permission or me present (and for a job we weren’t doing since the tech said it was a wax ring issue and they don’t do those, then trying to charge over $400 for it…then reattaching toilet…why would you do that if it has to be done again to fix the issue)? “Approving” jobs that were not approved by myself. Owner will not provide bond company/policy number (illegal). Techs don’t caulk all the way around the toilet (2x). Do NOT use this company!"

"We are so pleased and would rate 15 stars not just 5. They worked about 11 hours straight on a Sunday and returned on Monday for about 3 hours to finish up. Most of the work had to be done in a crawl space. Supervisor Ron and John his right hand man were extremely professional, courteous, friendly, and told us step by step what ws being done. We would never consider hiring anyone else and definitely recommend Luckeys to everyone. Pricing was more than fair. The gals in the office were wonderful and knowledgeable also. I recommend a big raise for all. Thank you and God Bless you all."

"Very professional and thorough."

"Great service"

"Our main kitchen and fireplace are the focal points of our home thanks to the amazing marble slabs installed by Las Vegas Stone II. We are so very happy with how this project turned out!"

"It was excellent! He has a great sense of humor that makes us feel comfortable."

"I found this company via home advisor. They came out and provided a quote to construct a 1000 sq. ft patio in my backyard in June. I had all the materials on hand, so the quote consisted of labor. To secure a start date, I provided a 50% deposit ($5800) to the company in early July via PayPal. They estimated the work would take 5 days and quoted me for $11,700 for the labor and their estimated start date in early August. In August they came over when they were supposed to start the project and did not start. They claim that there were materials in the way of their work area and that I wasn't ready. These materials are for the patio and have been in my driveway for 6 months. Part of the quote was to install these materials. They are very manual in their technique. No heavy machinery was used, and the materials were easily passable. They also maintain that they had reserved 3 weeks in August for my job that they couldn't start due to these materials in the way. I have been contacting them for months asking when they would be coming back, and they continue to move the date around. I personally rearranged the materials to make their job easier. They finally came back to work in November and December for a few days. They put in some retaining wall and moved some crushed concrete and claim that it required more crushed than quoted and that is the cause for the delay. They haven't been back since early December. Recently I received a citation from the city for the materials being in the driveway for over 6 mos. This could result in a misdemeanor and a large fine for every day they are not removed. I had to hire another landscaping company to move them. Venetian did not show up to help when I told them about it. They also said that there is no rush on the work because I can't use it anyways. I purchased a hot tub last summer that I have not been able to use, and it may be broken due to being stored on its side while waiting for the patio to be built. They continue doing other jobs and make excuses. I have reached out to Venetian Masonry to resolve these issues and they have not showed up to our agreed upon meeting times. I currently have 0 sq. ft constructed of a 1000 sq. ft patio that was supposed to be completed in August that was quoted in June. They said it was no problem that they work throughout the Winter. Maybe at other jobs, but not at ours. It doesn’t seem to be very high on their priority list. I would not recommend this contractor."