Get matched with top gas log pros in Lathrup Village, MI

"I was impressed with this company from The first time they came out to quote the job because I was immediately handed a folder that contained their license and proof of insurance. I accepted the bid and, while we got off to a few false starts, the work was completed in April 2025. The crew that came out was professional, efficient, and very respectful of my property. The chimney and tuck point repair work that they completed was professionally done and you could tell that they took great pride in Their work from the pictures that they showed me of the completed job. I would recommend this company to anyone needing brickwork restoration and would use them again!"

"From the moment I scheduled the appointment, CJW went above and beyond. The team arrived right on time, fully equipped, and with a level of professionalism that instantly put me at ease. They took the time to explain the cleaning process, answered all my questions with patience, and shared helpful tips on maintaining our fireplace safely and efficiently. What truly impressed me was their attention to detail—not a speck of soot left behind! Our fireplace looks brand new and works like a charm. You can tell they genuinely care about the safety and satisfaction of their customers. If you're looking for dependable, thorough, and friendly chimney service, this is the team to call."

"They were prompt, professional, timely and thorough."

"More than satisfied with the quality of Chimney Cricket's work. Scheduling and clean-up were perfect."

"Repairman was Tyler, who showed up promptly as scheduled. He put in several hours tracing the problem of the gas pilot not staying lit. He managed to get the pilot to light, but he observed that the gas flow was weak. Turned out he had to install a new pilot assembly. He was efficient and thorough and did not give up until he was sure the fireplace was operating properly. I am very satisfied with the outcome."

"Detroit City Sweep came to two of my properties to repair a total of three fireplaces. They did a fine job repairing one gas fireplace and adding caps to my chimney. I had a second gas fireplace that they needed to order a part for. I had to call them half a dozen times to get them to order the part and come back to the house to install it. When they finally did, it turns out they ordered the wrong part. After multiple calls they came out a second time, and again, it was the wrong part. Three weeks passed and on the third visit they brought the wrong part again and said the correct part was going to cost me twice what they originally quoted. I would like to recommend Detroit City Sweep, but I just can't. "

"Top notch service and work."

"Keith was very professional and solved our problem. Would totally recommend."

"Be very cautious about using Fireside Hearth and Home. They are polite, though frustratingly inept, carry an inferior product, and offer very poor customer support. I purchased a Heat&Glow Supreme Oak gas log set from Fireside in December 2012 for about $900. It came with a "lifetime" warranty. In November 2017 I began the warranty claim process for several of the logs that had cracked and crumbled. The process included photographs, multiple calls, emails, trips to their store, and a lot of waiting for all of the parts, which included 2 metal screens that had burned up. I had no use of the fireplace for the entire winter season. Finally the logs were delivered, but not the screens. After more calls and trips to their store, I received a package with only one screen, which I left with Fireside so they could order the second screen. Now, almost a year after I began the warranty process, Fireside states that I have already received the screens. I asked them to check their storeroom hoping they would at least find the screen I left with them, but their response was along the lines of "looking for a needle in a haystack.” Bottom line: Fireside continually pointed to Heat & Glow, the supplier, as the culprit for slow response and lack of warranty follow through. Either entity could have gained my satisfaction and respect by expeditiously honoring the warranty and standing behind their product. Good will is expensive to buy and hard to earn. Instead, Fireside Hearth and Home and Heat&Glow have bought a lot of bad will on the cheap over a set of screens with a retail value of about $36."