Get matched with top retaining wall installation pros in Lapeer, MI

"If you want the best in the business, then hire Austin Brick Pavers for your next landscaping project. From start to finish, the team at Austin delivered an experience that focused on our needs while being attentive to any last-minute changes. If you're looking for a team that focuses on design, quality, communication, and creativity that leads to an exceptional customer experience then look no further than Austin Brick Pavers. You won't be disappointed. We've had so many contractors that promise a lot during the quoting phase but deliver a disappointing result. Not true with Austin Brick Pavers. Eric Austin and team are true to their word and can be counted on to deliver on their promises - on time and within budget! Pro tip: Ask Eric for Jamie and Ryan - these guys are the absolute best!"

"Excellent, quality work. Brad listened to my thoughts on the project and made suggestions that improved the look of my house. He was very professional and exceeded my expectations. I want to hire him again for my next project."

"Shaun was prompt and very communicative. I had a paver patio installed and it is beautiful. Shaun kept me in the loop every step, and helped me choose materials by explaining all the pros and cons."

"Excellent: Locke's crew did a great job. The design was well laid-out, reasonably priced, delivered on time, and the crew cleaned-up after the job was completed."

"Kevin and his crew are great. They were professional, super quick but thorough, and very reasonably priced. I already plan on hiring them again."

"1) 4/24/23 - DeGain visited our house to inspect our areas of concern and all the brickwork on the house. Note-brickwork was only on the lower part of the house. Our primary concern was the brickwork facing the front porch, which was the area I first pointed out to Degain.. 2) 4/25/23 - Degain mails an invoice. Item 01 of the invoice is for "Repointing Loose Brick An Holes" for $350. Other items were on the invoice, but they are not in dispute. 3) 4/26/23 - I told DeGain to proceed with the work on the invoice. 4) 5/16/23 - Since we were out of town, DeGain texts me to advise me that all the work was completed. 5) 5/16/23 - I voluntarily sent a check to DeGain for the brickwork, power washes, and poly sand, since I would not return home until 5/26/23 and did not want DeGain to wait for compensation for completed work. 6) 5/26/23 - I returned home an inspected the work completed by DeGain and discovered that the brickwork facing on the porch was not completed. 7) 5/16/23- I took a picture of the uncompleted brickwork facing the front porch and asked DeGain to schedule a date to complete the work. 8) 5/31/23 - DeGain texted back an asks if a 7/17/23 would work and I agree with the date. 9) 7/16/23 - Since were out of town again I texted DeGain to verify that Degain was going to complete the work and giving instructions on how to access our outside water. NO RESPONSE FROM DEGAIN. 10) 7/29/23 - We return home and find that the brickwork was still not completed. A text was sent to DeGain to complete the work as soon as possible. NO RESPONSE FROM DEGAIN. 11) 8/4/23 - I asked DeGain of $250 for the unfinished work. NO RESPONSE FROM DEGAIN 12) 8/11/23 - I sent a text to the DeGain and advised him that I have no choice but to refer the matter to Angi's. NO RESPOSE FROM DEGAIN 13) 8/12/23 - I ask Degain if they intend tomrespond. NO RESPONSE FROM DEGAIN. 14) 9/3/23 - I sent DeGain a partial chronology and advise him that ifwe don't settle this issue quickly, then I will take all necessary steps to resolve this issue. 15) 9/3/23 - DeGain finally responds asking why I'm so upset. He also says that the word "porch" was not on the invoice and therefore he had completed the brick work by repairing i the three bricks for $350. 16) I responded to DeGain that a) He visually inspected the brick work on the front porch and agreed that it needed repair, before the invoice was created. b) I did not ask him to work on the cement front porch, which needed no repair. Rather he was to do "Repointing, Loose brick, An Holes the vast majority was on the bricks facing the front porch. c) If DeGain believed that the brick work facing the front porch was not included, then why did Degain agree to complete the work on 7/16/23, based on a picture of the uncompleted work on the bricks facing the front porch. d) If the brick work facing the front porch was not included a price of $350 to replace the three bricks not facing the front porch is totally unreasonable. NO RESPONSE FROM DEGAIN. 9/7/23 - I contacted Angi's to get an understanding of the Appeal process, but did not file a formal complaint to see if I can resolve the issue with DeGain. 9/14/23 - I sent an email to DeGain advising them that I have contacted Angi's and made one final offer to resolve the issue. NO REPSONSE FROM DEGAIN 10/4/23 - Filed formal complaint with Angi's. Please note that I have the following: 1) A summary chronology with key pictures, documents, etc. 2) A detailed chronology which lists every written interaction with Degain, 3)Hard copies of emails, text screen shots, etc. to substantiate almost all elements o he chronologies. Please let me know where to send them if necessary. Please note that the ratings below are for the brickwork that was never completed only."

"Did a fantastic job (this review is late in coming as the work was done a while ago). We originally wanted a privacy fence but changed our minds and went with a 4 rail ranch fence. They were fantastic in accommodating the change. Install went perfectly. They came on the agreed install day, put up the fence and it is gorgeous! The new fence is super durable. We recently had an entire half of a tree fall on it, and the fence doesn't even have a scratch. Definitely high quality professionals that I highly recommend!"

"Excellent service!"

"Did a great job in a timely manner. Polite, honest, up front about what he was going to do and how much it costs. Gave us options and listened to what we wanted to have done. Would recommend!"

"Friendly, knowledgeable and accommodating to schedule. "