Get matched with top septic tank pros in Jerome, MI

"So I originally had an appointment for March of 2026 because of weather and they are booked. I understand now why. Monday morning I received a call from Forman Carter S and he said looks like he can get me done before winter. I was pleased and excited to get my porch fixed. So he came out the next day he had available. That morning he called me let me know he was on the way and made sure the timing would work because I had an appointment to go to. Since he called me that Monday communication was perfect had no issue getting a hold of him. They showed up we went over what he is going to do and how it was. He also took steps make sure that the lifting foam was going mess up my basement so he ensured that the foam would stay outside. He treated my house like his own. Before I left my 30 min appointment he texted me saying they were wrapping it up. It looked amazing. I want to thank Carter and Riley for their great work. They clean my porch and picked up everything before leaving."

"I am speaking from the seller’s perspective after having an inspection done on a house I was selling, and Patrick did the inspection. Thoroughness is definitely laudable. However, this inspector went to the point of questioning the color choices of the owner. Within his report he wrote “ Find out who picked the colors on the walls.”. If this had a negative affect on the value of the house, this might be reasonable. For example, if every room was painted black. However, it seems unprofessional and outside the scope of a home inspection to be making comments on the color palette of a home. Additionally, spot radon testing was done by this inspector. He even notes in his report that this is not what the EPA recommends to determine if mitigation is necessary. This puts both the buyer and seller in a difficult situation. The seller and now has a report that indicates that there could be a problem with radon and is forced to act on it. The buyer, additionally, either hast to spend , more money to have a proper radon survey done or has to request medication without good evidence. This inspectors time would be well served doing a EPA approved, radon evaluation on a house and keeping his interior design expertise to himself."

"as advertised"

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"so far;so good"

"It went very well"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Terrible. I paid 3 times to have them out here. Was told I need a permit.. another $200... but they couldn't even fix it . Told by another business did not need drain field repaired... the drain field was dry. Waste of almost $1000 total. NEVER EVER AGAIN."

" Fred was amazing. He helped us out to diagnose our problem and find out the best way to approach and solve it. He really cared and wants to help us out. It's refreshing to find someone like that. Thank U soooo much!!!"