
Serving Jackson, MI and surrounding areas
Approved
In business since 1994
Free estimates
Warranties offered
"I can't say enough great things about working this company. If you’re looking for the short version of the review here it is – they were professional, courteous, efficient, and effective in their follow-up and communication. They did great work for a great price and I highly recommend them if you need basement waterproofing work done. If you’re looking for the detailed version of the review see below: We had recently purchased a home and two months in (after the first heavy rains/snowfall of winter) we noticed a heavy leak in our basement as well as water pooling in an old sump pump well (that we had been assured was old and didn't need a sump pump since there was one already installed on the other side of the basement). After calling a few different vendors to come and take a look to diagnose the issue, we finally called HomeSpec after finding them on Angie's List. I initially contacted them after-hours, but was still able to "talk" to someone via their chat feature on their website. Once the individual on the other end of the chat got some basic information from me, I was told someone would contact me first thing the next morning to schedule an appointment. Sure enough, before 8 am the next morning, I received a call back from Ingrid (who also apparently was the one monitoring the chat feature after hours – give that woman a raise!) That's basically the type of service received from the first initial call to the last and final follow-up call from the company. Everyone I spoke to was kind, professional, and expedient in all responses to me. Dan came to the house to do the initial inspection and draw up a proposal for work. He worked with us to identify possible solutions and worked out different financing options so we could choose the one that best fit our situation (also a bonus with working with this company - they offer financing plans through EnerBank USA). Our sump pump was installed separately from the waterproofing work because it was something we needed done immediately whereas the outside waterproofing had to wait for certain weather conditions to be met. HomeSpec made sure to expedite the installation of the sump pump for us and the team that handled that installation was great to work with. Ryan Loop and his team (Chris and Cody) did the actual work to waterproof the outside of the house and were also extremely professional, courteous, and thorough. They even stayed till 7 pm on the 2nd day of the job to complete it! All in all, this company does great work and if my basement needs additional work done, they’ll be my first call!"





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