Get matched with top porcelain refinishing pros in Inkster, MI

"TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors Four Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was p***** but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them."

"We asked for a different contractor early into our project and we were told no because the owner already paid the contractor they sent us. The contractor they sent blocked our ductwork work with a piece of wood and tin foil then filled it in with floor level. Now only 1 side of our house cools off when the air is on. It gets so cold it's unbearable the other side stays warm. When the furnace is on parts of our floor gets so hot we can barely walk on it. Our dishwasher only had cold available to hook up to because they hooked up our garden hose to the hot water coming directly from our hot water tank. They never hooked up our dishwasher and they new it needed to be framed in too. Our new shower drain still drains very slowly and they disconnected our garden hose on the west side under our new shower. The tiles are not flush and some have chips, scratches. Our toilet was so unlevel it rocked. It was over 3/4 of a inch off."

"The Hardwood floors turned out amazing! We were very impressed with how the color and placement turned out."

"They do good work and, we're very professional. Definitely recommend."

"Marsh contracting came in and took our 50+ year old bathroom and made it into a great, functional space. I wish I could explain the awfulness of the "before" situation they were facing. Tile and plaster 3 inches thick; square, heavy bathtub that need to be removed; galvanized steel pipes with years of corrosion blocking water flow. They had great suggestions for improvements and helped us stay within our budget while still taking care of the things that needed to be done. They were prompt and worked quickly; the only hiccup was on our side with a delivery issue, and they were able to work around it and keep the project rolling. Bob and his team were upfront with us on everything, and I felt that I had a clear idea of how the project was moving along, next steps, and the timeline for completion. Communication was never an issue, whether via email, phone, or text. And my super picky Father in Law has even complemented the great tile work!"

"It was a steady process. Of course there were hiccups along the way, but with Renaissance & myself working as a TEAM on this project, everything was done & done well. I do believe that is KEY on any project, especially one of this size. I told Jamie at the beginning of the project that communication was VERY important to me. Jamie was quick to address any questions or concerns I had. He picked up my calls every time. I will hire Renaissance Restoration for all home improvements and/or updates."

"I was perfect they arrived and also view the issue and provided a great affordable quote for the service very professional and we hired them on the spot to fix our plumbing issue I highly recommend them."

"Chris was able to remove the broken door handle and replace it with the new one I had bought. He was friendly, efficient and came on a Sunday so we could use our bedroom the same night! Chris was awesome!"

"They came and I measured gave me a good price and came and installed my countertops. In and out "

"Matrix was very efficient and kept me informed every step of the way. The project manager John was very good at letting me know if things had to be moved to a different day. The workmen doing the individual parts of the job were also very helpful, offering advice when asked. They also kept the working areas very clean - no dreadful mess to clean up!"