Get matched with top contractors in Franklin, MI

"I am extremely impressed with their work, ethics, professionalism, expertise and supreme quality of work. They treat you like family. They are not cheap, hurried contractors. If you want quality work and expertise, Brunell Construction is the one to call I highly recommend them. Many thanks to Dave, Rob, Robert, Bob and Julie."

"I have worked with many contractors through the years I would rank these guys as one of the best. Frank is a very trusting and transparent person to work with. He will find ways to meet your needs and work with right through the project. They are not a company that will do "90%" of the job and make the last 10% difficult to complete or close. He is also very reachable and will stay in contact through the project. Their invoicing and payment process if also very easy and good to work with. I would certainly work with these guys again."

"I can?t say enough good things about Swartz and the job they did on our house.  Aaron and his team are absolute professionals.   A major kitchen remolding project is very inconvenient for everyone living in the house (especially when you have kids).  Aaron?s team does everything possible to make sure the job is done quickly and correctly.  The Swartz team is very good about working with anyone (wife, me, or both) at any time.  They were also very respectful of being in someone else's home.  This was especially important since both my wife and toddler were home most of the time while work was being done. The project manager assigned to our project (Michael) was outstanding.  From the very start we talked almost daily. He always made sure my concerns were quickly addressed.  He was also very helpful at suggesting changes to my kitchen design to improve the look and feel.  It was Michael?s willingness for this back and forth communication that enabled this project to be successful.
   
Some of the best things about Swartz include:
1) Customer service:
I never worked with a contractor more dedicated to customer service than Swartz Builders.  From the start they do everything possible to make sure you are satisfied with the job they are doing.  Having a project manager assigned to the job makes everything so much easier and less stressful.  You always know someone is there to answer your questions.  
2) Responsiveness:  
          a. Project: The responsiveness of Aaron and his team was outstanding.   My primary means of communication with Aaron and his project manager was by text message.  I don?t think I waited more than a few hours for a response to any question or concern.  
          b. Quote process:  The quote process with Swartz did take about 3 or 4 months from the time I initially called to final quote.  However, when you get a final quote it is done right.  Everything is itemized in detail so you know exactly what you are paying for and why.  This kind of quote takes time and requires the customer to have a detailed project plan (drawings, materials, etc.) prior to the quote being developed.   Don?t expect a detailed quote unless you have a reasonable firm detailed project plan.  
3) Quality:  
Outstanding.  Everything they do is top rate.  When had concerns with how something was done, the project manager would walk me thought it so I understood why it was done that way and made sure I was satisfied with the work.  
4) Price/Value:  
If you are looking for a budget contractor Swartz is not it.  I gave them an ?A? because of the excellent overall value.  The customer support and work quality is worth the cost.  Many friends tell of kitchen remodeling nightmares (disappearing contractors, subpar work, major timing delays, etc.) this will not happen with Swartz.  They did everything possible to minimize my stress (and I am the kind of person that will get stressed out on even the smallest detail) and made sure the job was done to my satisfaction.        
My only negative experience with Swartz was related to getting hardwood flooring color/finish samples prior to the day the floors were finished.  Despite my repeated request for flooring samples (various colors and urethane types) they were never able to deliver this.  We were required to select the floor color and final finish the morning the floors were sanded and finished. Having to make that big of a decision in a few minutes is very stressful.  Getting a sample board with a variety of colors and finished a few weeks ahead of time would have made the process much easier for everyone.  However, I do have to admit the floors came out great.  Both my wife and I were very satisfied with the final product.  Note: Aaron did have the flooring contractor provide a quickly put together sample board with a couple of different floor colors the day before the floors were to be finished.  But nothing that showed what the final floor would look like.  

"

"Excellent, its hard to find a company like this who is really dedicated to the work they do. Jerrod was always prompt, honest, and very friendly. He made you feel like you've known him for a lng time. I now know who to go to whenever I need ANY kind of work done on my home or the rental properties I own. A close friend referred me and I was a little hesitant at first, but after having this wonderful experience with his team and with SHB I wish I would've never used the companies i was using before."

"Xhulio And his team were amazing they did an awesome job with our basement. Everything turned out spectacular and they were super fast. Who process took a little under two weeks. I can’t recommend them enough professional and great pricing. Give them a call!"

"Would highly recommend this company to anyone looking for repairs. Not only did they remodel our bathroom and fix all the issues we had, but they also fixed other issues in the home that prior contractors couldn’t get right."

"Mark and his crew are everything we expected from a contractor - honest, timely, and responsive to our requests. We are already planning our next project!"

"I was perfect they arrived and also view the issue and provided a great affordable quote for the service very professional and we hired them on the spot to fix our plumbing issue I highly recommend them."

"I was happy with the service. Everything went well and no problem at all."

"Good workmanship and help with overall design"