US-TECH INC. BUILDERS

"Thank you very much, we enjoyed working with you and your family. -Frank"

"Thank you [Member Information Removed] for the great review we appreciate your business"

"As we all know, there are two sides to every story, so im  going to state facts on what transpired with your project, as you know, we  bent over backward to accommodate every request you had,  for example,  you requested  four exterior outlets ( very unusual ) for a 400 sq. ft. addition along with many other request that were not on the original contract agreement, so, we did it and according to you, you said you shouldn't have to pay for the extra outlets, along with other items even though they were not on the original contract,  so I compromised, and moved on.  Unfortunately you didnt stop there, i.e.,  backsplash, appliance hookups, new range vented outside, built custom cabinet for range (charged you cost),  old  illegal electrical issues the city  inspector wanted corrected, etc, we did all that work to your satisfaction and these items were not on the original contract, and for whatever reason you decided to pick and choose what you wanted to pay for,  so again, I paid the sub contractor(s) and moved on. Regarding your beautiful patio french door, yes, that was replaced to your satisfaction because of a manufacturers defect.  The invoice in question for $1,225.00, that you decided you don't want to pay (for reasons I'm still not clear on) because on your email to me dated March 21, 2022 you clearly stated --[ quote ] " WE AGREE TO PAY $1,O54.00 for invoicec #07100, WE REMOVED $175.00 CHARGE FOR THE ITEMS REQUIRED BY THE CITY INSPECTOR, BECAUSE ..."   [to paraphrase] ... I was doing you a faver and advised you to call the city inspector and tell him you would like to but a temporary hold on the repairs, the city inspector  agreed  even though it was a safety issue.  That back and forth with city took  you a  few days and in the meantime the work was done because I felt the  safety issues was of  importance, thinking I would get a thank you for looking out for the safety of your family, you refused to pay the electricians cost ( No GC markeup) 175.00, so  again, I paid  him and moved on.  After I deducted 175.00 (for old illegal electrical wiring repair) and once we fulfilled our obligation that you  stated  on your email March 21, 2022 then you would pay the final invoice of  1,054.00. We held up  our end of your request and completed all the misc. work  but unfortunately you decided you didn't want to pay the invoice, again for reasons unclear to me. With that said, I finally had to take a stand and protect my employees, subcontractors  and my company from homeowners who have this entitlement mentally,  even though I knew that you would  give us a horrible review, (yours is the only bad review  in 20+ years so we are  doing somthing right) but sometimes doing the right thing is worth it. When you agreed to pay the $ 1,054.00 invoice on March 21, 2022 at your request we complete the misc. work, and for what ever reason you decided not too pay it with no explanation other then you didn't agree to it which in your email to me you clearly agreed to it,  at that point,  I wanted to move on and  even offered to compromise again with you and split it and donate the $527.00 to a charity but you still refused to pay the adjusted amount. So yes, we are in the process of filing a property lien, and  filing with the Waterford  small claims court paperwork. Unfortunately this matter will have to be decided by a  judge for the full invoice amount along with other fees.  We will subpoena the electrical inspector so he can verify that he allowed the defective wiring issue to stay as is.  As you can ascertain in this replay, this is not about the money,  this is about integrity, principle and doing the right thing, unfortunately  it's a shame that you took my kindness for weakness.  if anybody would like to visit our website to take I look at the work we do, please do so.  www.us-techconstruction.com FYI.. We will take care of  all warranty work once the court claim is  finalized."

"Thank you and [Member Name Removed], it was really a pleasure working for you guys. I will pass the kind words on to Mike and the guys."

"Thank you guys for the awesome feedback, I'm glad you guys loved it we sure loved the way it turned out. I'll pass on the kind words to Mike and the team."

"the pleasure was all ours .. thank you for the work."

"Thank you [Member Name Removed]. I'm happy how things turned out. the New LED lights make a big difference."