
Swartz Builders
About us
For over three decades, Swartz Builders has been pursuing excellence in every area of the home renovation industry. From the moment you share your dream with us, until the day that we have successfully transformed that dream into a reality, we strive to make the complete process an enjoyable and satisfying one. No detail is left to chance. That is our goal and driving passion for every project with which we are entrusted. We are owner operated with 4 Employees and provide a high quality service. Give us a call for an estimate today!
Business highlights
Services we offer
Home Additions, Kitchen and Bathroom Remodeling, Basement Remodeling, Living Area Remodeling, Exterior Remodeling, Masonry repairs & Masonry New Builds, and General Home Maintenance, (Gutter Cleaning, Exterior Rotted Wood Repair, Seal Chimney Caps, Screen Repair, Ice Dam Removal, Moving Heavy Furniture, Electrical and Plumbing Repairs and Much More)
Amenities
Free Estimates
Yes
Warranties
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
"It truly was a privilege to team up with you! Thank you for the trust you put in us and for the very kind review. It's much appreciated! Philip"
"Thank you [Member Name Removed] for your very kind review of our company. Our clients satisfaction is our driving goal in every project. You and [Member Name Removed] were absolutely some of the best clients we have ever worked with, and we sincerely appreciate the trust you placed on our company to remodel your home! We look forward to working with you and [Member Name Removed] again in the future! With Sincere Gratitude!! Phil"
"Thank you so much for your kind words and positive feedback regarding our company! It was a privilege to team up with you for your various remodeling projects, both large and small. We take the trust that you have placed in our company very seriously, and we will always strive to meet and exceed your expectations! Again, thank you for taking the time to post such a wonderful review. We sincerely appreciate it!"
"Thank you for your kind words! We greatly appreciate this wonderful feedback regarding your experience with our company! Our entire team considers it to be a privilege to work with quality people like you. The end product at your beautiful home is stunning, and it is our hope that you are thoroughly enjoying your new sunroom! We believe that your project is a perfect example of our company slogan, which is, "The Difference is in the Details"!"
The most significant aspect of the job was the painting. We had 4 bedrooms, a hallway, 7 interior doors, 4 closet doors, a stairway and an entryway repainted. Swartz spent a good two weeks sanding, pathching nail holes, patching staple marks (the stairs had been previously carpeted and were riddled with staple holes), and prepping the walls. The prep work is always the most difficult part of painting and Swartz didn't cut any corners. I've hired other painters in the past and not one spent as much time prepping/fixing then Swartz. The finished product is fantastic! The walls, the doors, the trim, the STAIRS look amazing.
In the 3 plus weeks, they were in our home; they were always on time, cleaned up their supplies every day, vaccuumed their mess and were very polite.
"We want to thank you again for choosing to work with our team! We consider it to be a privilege to work with quality people like you, and we are honored that you chose to work with our team on another project. Hopefully your family is now enjoying the beautiful upgrades to your home!"
Some of the best things about Swartz include:
1) Customer service:
I never worked with a contractor more dedicated to customer service than Swartz Builders. From the start they do everything possible to make sure you are satisfied with the job they are doing. Having a project manager assigned to the job makes everything so much easier and less stressful. You always know someone is there to answer your questions.
2) Responsiveness:
a. Project: The responsiveness of Aaron and his team was outstanding. My primary means of communication with Aaron and his project manager was by text message. I don?t think I waited more than a few hours for a response to any question or concern.
b. Quote process: The quote process with Swartz did take about 3 or 4 months from the time I initially called to final quote. However, when you get a final quote it is done right. Everything is itemized in detail so you know exactly what you are paying for and why. This kind of quote takes time and requires the customer to have a detailed project plan (drawings, materials, etc.) prior to the quote being developed. Don?t expect a detailed quote unless you have a reasonable firm detailed project plan.
3) Quality:
Outstanding. Everything they do is top rate. When had concerns with how something was done, the project manager would walk me thought it so I understood why it was done that way and made sure I was satisfied with the work.
4) Price/Value:
If you are looking for a budget contractor Swartz is not it. I gave them an ?A? because of the excellent overall value. The customer support and work quality is worth the cost. Many friends tell of kitchen remodeling nightmares (disappearing contractors, subpar work, major timing delays, etc.) this will not happen with Swartz. They did everything possible to minimize my stress (and I am the kind of person that will get stressed out on even the smallest detail) and made sure the job was done to my satisfaction.
My only negative experience with Swartz was related to getting hardwood flooring color/finish samples prior to the day the floors were finished. Despite my repeated request for flooring samples (various colors and urethane types) they were never able to deliver this. We were required to select the floor color and final finish the morning the floors were sanded and finished. Having to make that big of a decision in a few minutes is very stressful. Getting a sample board with a variety of colors and finished a few weeks ahead of time would have made the process much easier for everyone. However, I do have to admit the floors came out great. Both my wife and I were very satisfied with the final product. Note: Aaron did have the flooring contractor provide a quickly put together sample board with a couple of different floor colors the day before the floors were to be finished. But nothing that showed what the final floor would look like.
A schedule was set. Dean would bring his crew in to review the expectations of the job. Once he had them started, he would leave to supervise other teams. His crew was pleasant and professional. They would check in with me to make sure they were doing what I expected. They would quickly fix anything I didn't like, which happened only once. Tiling is a 3 day process. Laying the tile one day, grouting second day, sealing (which is quickly done) the last day. Coupled with the backsplash it was a 6 day process.
The mosiac tile backsplash was a more complicated job. The tiler pain stakingly made sure everything matched up. Sometimes that meant taking small pieces of tile off the backing, custom cutting, and then applying.
Communication is good. Besides the owner checking in with me, 2 other supervisors would personally check the work and follow up with phone calls to make sure the job was done to our satisfaction.
I highly recommend this company.
All three men I spoke with and two who actually did the work (Philip and Mike) were gentlemen and behaved in a very professional manor. When Philip was done he came to my (other) home to complete the financial transaction. I appreciated the fact that he made it easy for me rather than having me go back to the my rental home to do this.
I will be calling them again for another smallish project, and I like the fact that although they do huge remodeling, a smaller job is not beneath them. I feel that I was treated with the same respect that they would have given to me had I wanted to add an addition to my house.
"We all enjoyed working with this client, and we greatly appreciate the positive comments and great review. We do want to mention that the $165 charge that was referenced in the review was definitely for more than just a "building tutorial". From the initial conversation we had with this client at the outset, we stated that when we address existing water leaks, we bill for all labor & materials associated with the work to be performed, including all investigative work required to identify the problem and come up with a proposed solution. The reason we do this is because often times water leaks require a process of elimination, and sometimes that can take more time than initially anticipated. We never want to overcharge our clients, while at the same time we also want to ensure that we are fairly compensated for the time we spend working for them. This client asked if the charge for the investigative work required to identify the water leak would be applied to the overall bill if we did the actual repair, and we stated that would not be the case. Again, from many years of experience, we have learned that the best, most equitable way to address existing water leaks is to simply bill for every hour associated with the repair, from investigation to reconciliation. Sometimes the investigative process takes less than an hour, and sometimes it can take multiple trips over the course of several days, depending on the nature of the leak. This particular project was an existing water leak, and we applied our standard water leak repair billing practices to the work done. Again, we enjoyed working with this client and we are not seeking to make an issue where there is none, but we did feel it was important for future clients to be made aware of how we operate in regard to repairing existing water leaks. Hopefully this provides some additional clarity to the issue."
We worked with quality people, paid them accordingly, and we got a quality outcome! I would use Swartz Builders and Heidi Parris again in a heartbeat! I wish we had used them on earlier projects!! I highly recommend their services.
"Thank you for your kind words and for taking the time to relay your experience with our company. You were great to work with and each member of our team that was involved with your project enjoyed all of their interactions with you. You are quality people and we were all motivated to do our very best to fulfill your vision for your master bathroom remodel! Thanks again for choosing to work with us!"
Most of the concerns were addressed in a helpful and professional manner.
The crews worked diligently to meet our deadline.
Clean up was very much to our satisfaction.
There was a misunderstanding with the recommended cabinet/countertop company as to the look of the formica ordered. I suggest all of the contracts be very specific. My disappointment was resolved at further cost to me.
All in all, I am very satisfied with Swartz Builders.
"Thank you for your kind words and positive feedback. We greatly appreciate you taking the time to relay your thoughts regarding your overall experience with our company. We consider it to be a privilege to work with clients like you and each member of our team thoroughly enjoyed working with you throughout your kitchen remodel."
Licensing
State Contractor License Requirements
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