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"I was very happy with my experience with Rock Solid Exteriors. First I met Levi when he came out (in the rain) to look at my roof and provided a great estimate. Next I spoke with Tammie in the office to get the process moving forward. My project got scheduled quickly and within a week I was meeting the Brian, Luke and the rest of the team at my home. The roofing team did a great job of protecting my patio and landscape. Each time I came outside to see what work was going on, Brian answered any questions I had. Once they were done they cleaned up and as I walked the yard with them and each time I asked a question or pointed something out they patiently answered all questions. When I asked if they could take "one more pass" with the magnet for nails they said no problem and did another sweep. Finally, today I met Jeff when he and Luke came back to walk the property and answer any additional questions I had. I would recommend Rock Solid Exteriors to anyone in need of work on their home."

"TLDR: pressured sales pitch, very expensive, sloppy work, and a month later they have stood me up 3 times and not fixed any of their mistakes. Here was my experience with PHRG. They have an excellent sales team. They probably exaggerated any minor issues we had with our roof, but we knew we were due for a replacement. They have an extensive sales pitch about the training their crews receive, the materials they use, and their warranty. They were able to offer roof intake ventilation which I needed and didn't have time to do myself. Their sales rep was knowledgeable and it seemed like they were selling a quality product and service. A few red flags during the sales pitch - they don't have their own crews. PHRG sub contracts out roofing work and they are really just a sales office. Red flag #2 - they told me they would install ventilation whether or not I already had it. Adding additional ventilation to a properly ventilated roof is unnecessary and not correct if your intake and exhaust ventilation is already proper. This should be a dead giveaway that they are just up-selling things you don't need. Red flag #3 was the classic high pressure "if you don't sign today" tactic, and then dropping %15 off our price when we said no. They day of the install, the crew showed up 2 hours early with absolutely no warning and in a van marked for a completely different roofing company. The foreman barely spoke English and seemed to be the only one of the entire crew that did. Halfway through the install I had to remind him to remove an old vent and cut another hole for a new vent. I was extremely clear about these requests with the salesperson. After my reminder they still left the new vent completely disconnected inside my attic and used the complete wrong style vent. This vent connects to my kitchen range hood and they used a vent meant for attic ventilation which lets outside air into my kitchen! There are numerous shingles that have not sealed, have very obvious gouges or tears, are missing asphalt granules, and left an exposed nail un-caulked. They did not block off my gable vent after the installation. Leaving a gable vent open with eve and ridge ventilation is improper. So, they either don't know better, or don't care about proper attic ventilation. When installing the counter flashing, they failed to remove old caulking and used clear (not color matched) caulking instead. Apparently they are required to use this specific caulk by GAF but it was installed very sloppily and sticks out like a sore thumb. They spray painted several of my vent stacks without asking me. The paint is runny and looks absolutely terrible in addition to getting over-spray on the shingles. They also scratched my brand new vinyl fence with their wheelbarrow. They later fixed this with some paint thinner when I pointed it out, but there is a theme of carelessness here. At the end of the day I refused to sign the completion of work paper. They have scheduled and failed to show up on 3 separate occasions to fix their install! Total waste of time and money."

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."

"Outstanding work overall, came within a few hours of calling to repair my business security door."

"project not done yet"

"Tanner hung 21 framed art pieces in our office. He is a perfectionist. We are so happy with the end result. Great communication throughout the process. Highly motivated to provide quality service."

"Did a great job at a very good rate."

"Excellent quality of service"

"He was very professional and courteous to us. Communicated with my husband everything he was looking for. Did a great job and we will definitely hire him if needed again."