Get matched with top locksmiths in Cascade, MI

"We were very pleased with the process (even with the unexpected challenges of going through a remodel during a pandemic), and we love the results. Ted and his whole team are conscientious, professional, and pleasant. Their top concern was always that we were pleased, and if something ever needed to be corrected it was done so quickly. We particularly liked the fact that Ted partners with a wonderful interior designer. Due to the scope of our project, we opted to utilize this service. The collaboration between the entire team was a real benefit and ensured the best results possible."

"It went very well. John was very professional and quite helpful. He made wonderful suggestions and did the work perfectly. I also felt that the services were fairly priced. I would have no hesitations about using him again."

"I purchased the deal in November of 2016 and arranged to have the work done when I was able to be at the rental property for the repair in March of 2017. The problem was quickly diagnosed and remedied as well as the deal for the new rollers on that door was completed. The technitian even lubricated the other doors as a bonus. I was very pleased."

"It took over a week to receive an estimate after stopping by the store knowing exactly what I wanted. I never did receive one in writing, which I should have insisted upon. The service team was professional and courteous. They had to drill into my door and doorframe as I didn’t have a deadbolt previously. They cleaned everything up and showed me how to use the smart lock. I had to ask for an itemized receipt after paying online via Square. I was shocked when I looked it over. The pricing for the products (one wifi deadbolt and two replacement handle sets) was outrageous, Every item was marked up over 50% more than what I would have paid from Lowes or online. The wifi deadbolt was marked up almost 60% ($175 over Lowes and other retail prices). I went in to the store to talk to the manager about it. He had no sympathy and claimed he needed to mark product up that much in order to pay his staff, and that’s part of what comes in dealing with a small business. It was clear from the moment the conversation began that he was not going to budge on his pricing. He had my money and that was that. Shame on me for not insisting on a written estimate. Shame on him for his ridiculous price gouging and taking advantage of his customers. FYI - Holland Lock charges for a service call and then labor on top of it, so I paid $70 for the service call and then an hour for the deadbolt install and half-hour to swap out the other two knobs. Summary: The on-site service was great, it took multiple follow ups to get a verbal estimate, and their pricing is extremely out of line. I cannot recommend them because of their pricing. I am very supportive of local businesses, but not when they price gouge."