LRG Locksmith

"Thank you for your kind words! I?m glad I could help with your home. I truly appreciate your recommendation and am always here if you ever need assistance again! LRG LOCKSMITH"

"Dear Richard, Thank you for your feedback. I?m sorry to hear that your experience didn?t meet your expectations. We strive to ensure that every aspect of our service feels professional and trustworthy, so I appreciate the opportunity to address your concerns. Regarding the unmarked vehicle, some of our locksmiths operate independently and use personal vehicles to provide quicker response times. The lock we installed was sourced from a reliable manufacturer, and while the packaging may have seemed generic, we assure you that the products we use meet industry standards. We?ll certainly review how we present materials to ensure our customers feel more confident in the quality of the parts. As for the payment process, our system works internationally, and we sometimes need to coordinate with our overseas office. I understand how this might have felt confusing, and I apologize if it added any discomfort. We will ensure future transactions provide clear, detailed invoices, including business information and work details, to avoid any such concerns. Your feedback is invaluable, and we will take steps to improve based on your experience. Should you have any further questions or need clarification, please feel free to reach out directly. We want to ensure you feel fully satisfied with the service provided. Best regards, Guy Gold LRG"

"Dear Aaron, Thank you for sharing your feedback. I sincerely apologize if our pricing left you feeling dissatisfied. We understand that the cost of a service should align with the work performed, and we aim to provide transparency in both our pricing and the value of our services. Our rates reflect not just the time spent on-site, but also the expertise of our technicians, the cost of specialized equipment, and the urgency or complexity of the task. However, I realize that this might not have been clearly communicated at the time, and for that, I apologize. We value your business and would be happy to discuss this further or provide a more detailed breakdown of the charges. Please feel free to reach out to us directly so we can ensure your concerns are addressed and work towards a resolution. Thank you again for bringing this to our attention. Best regards, Guy"

"Dear Brooke, Thank you so much for your kind words! We're thrilled to hear that you're happy with your new smart lock and the service provided. It?s always our goal to deliver not only quality workmanship but also a friendly and helpful experience for our customers. If you ever need assistance with your lock or have any questions in the future, don?t hesitate to reach out. We truly appreciate your business and look forward to serving you again! Best regards, Guy"