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"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"Thomas M was an excellent technician and did great work fixing all the basement windows around the house. These windows are difficult to find a replacement but he was able to repair and repaint them. The other technician was Pablo He worked on caulking all the windows around the house and he did some filling work on the garage sliding doors You did a good job, but Pablo left his trash around and didn’t pick up after himself so Thomas M and I did that on the third day. It took three days total, but it was two men for two days and one man for a 3/4 of a day actually. Although I’ll probably get charged for a full day, since it went past noon. The labor portion is the most expensive and a little higher than I initially anticipated. So, I was hoping for a quicker turnaround, but overall quality work was completed. I would highly recommend Thomas M as a technician to do future work. He’s very knowledgeable, friendly and does a great job. I would hire again but include more details in the contract language."

"Excellent work. Very happy with the results."

"After I terminated the lease of my tenant in early 2023, I decided to do the whole house remodel before selling it because of the age of the house and TLC it needed. The original contractor I hired ended up going to jail for child abuse charges and I had to find another contractor to finish the job. I got a number of quotes and decided to go with Donna from AND Contractors, LLC. It is very difficult to come into a project that somebody else started and the quotes reflected that but Donna’s estimate was fair and I felt comfortable in my interactions with Donna. Don't let the fact that a woman runs the business fool you - she is a real tough but fair boss. She was on the job site every day! She treats her people right but also lets them know when they mess up and they respect her for it. There were many things that were not visible but needed to be redone where the original contractor messed up but it was important to Donna that the corrections be made. I am sure there must be limits but all of these corrections were accommodated without change orders. The project was completed on time and within budget. Oh, did I mention Donna is also a real estate agent? When the project was completed, she listed the house at the highest price in the history of the neighborhood. I was hoping but not expecting it so it was a pleasant surprise when she brought me a full price contract within a few days! I HIGHLY recommend AND contractors, LLC and Donna! If you want your project done right, on time and within budget, you owe it to yourself to at least have her look at your project!"

"We are now able to enjoy our old master bathroom every day thanks to Top Remodeling. Ben and Dave proposed that we expand the bathroom by reclaiming space from a sitting area that we rarely used. They took care of the plumbing, tile, and framing. The completed area features a freestanding tub, a walk-in shower, and a handmade vanity built from reclaimed wood. Additionally, they installed heated flooring, which were well worth the investment. Their attention to detail, such as neat tile lines and expertly executed installations, was what we found most admirable. They made the procedure easy for us, even though it was a major job. The work has impressed us."

"Very kind and competent. Happy to give my money to a family business instead of one of the plumbing giants. As far as pricing, I had a utility sink faucet and drain replaced, and two shut-off valves and a hose bib installed, and was charged $2,500."

"I have been using the team at home breakthrough for years. At this point they fully remodeled my basement including adding a new bathroom/wet bar. As well as a huge overhaul of my main floor bath and laundry room. The quality of their work is outstanding. I also love their quote structure. They start with a labor number and give you an idea of what materials will cost but it’s essentially a chose your own adventure on how high end you want to go on features etc and they are very helpful to guide you on the way as well as have great experts to point you to on cabinets, fixtures, tile, countertops etc to help you achieve your vision. Look forward to having them back for my next project!"