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"Wonderful! Yellow jacket problem not serious. However, we do have a problem with carpenter bees which Dave treated while here. He is a good and patient communicator. We understood why we had a bee problem and how to protect property from future issues. I highly recommend Bee Be Gone."

"Excellent service. They went above and beyond. Office and Technician are great."

"Robert was very helpful, knowledgeable, and courteous. I sometimes felt as if he were inspecting his own home, that's how much care he demonstrated."

"They sprayed interior and exterior, and we were pleased to see that they took special care in kitchen and in pet areas. The treatment controlled the ants for several months. When ants started to return (not surprising given outdoor conditions), we called them and they promptly returned and retreated. We have been very satisfied with their service and continue to use."

"Problem solved! We are so pleased with the service. No more critters for us!"

"Our family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at different reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses. First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached. Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again!"

"Professional. Dependable. Excellent value. They email us the day before they treat the yard. We choose organic treatment over regular pesticides and tick tubes. Organic is around an 1/8 more expensive, but it is reasonable when comparing other competitors’ organic treatment prices. It has been worth it for our peace of mind and the safety of our pets and backyard wildlife. Highly recommend!"

"I had a truly disappointing experience with this company, and I will never recommend them to anyone. There were several aspects of their service that were disrespectful and unprofessional. Firstly, one of the major issues was how they addressed me based on my gender/s**. Instead of using my actual name as listed on the contract, the technician referred to me as "woman" and even went so far as to call me "Queen" with sarcastic hand gestures. This behavior was not only rude but also highly inappropriate. It's evident that they lacked basic respect and sensitivity towards their customers. Furthermore, the technician, Jamal, appeared to be too relaxed and overly familiar with customers he didn't know. I engaged their services for pest control, not for socializing. I expect a professional approach when dealing with such matters. However, Jamal seemed more interested in being friendly than actually addressing the pest issue. When I requested the technician to place poison in the bathroom, which was a covered area according to the contract, I faced unnecessary resistance. It was clear from a simple Google search that rodents are commonly found in bathrooms. Yet, Jamal was hesitant and claimed it was due to concerns about my dog. However, the fact that they had already placed traps and poison in other accessible areas of my home, including the kitchen, living room, bedrooms, and basement, made this excuse seem baseless. The lack of communication and cooperation between the office and the workers was another evident problem. When I escalated the issue to the "owner" (whose actual ownership I couldn't confirm), I received no resolution or even a follow-up call. Instead of addressing the problem of an employee not fulfilling their duties, I was given an unnecessary rundown of rodent behavior. Additionally, there was a contradiction in what Jamal said he could and couldn't do. He claimed they couldn't move heavy items, but then proceeded to move the stove and refrigerator without any apparent problem. This discrepancy only added to the frustration I experienced. As a homeowner, I have every right to monitor the work being done and ask for proper coverage in areas where I've witnessed pest activity. However, Jamal seemed to push back whenever I made these reasonable requests. Overall, the lack of professionalism, disrespectful behavior, and failure to address the issue adequately left me deeply unsatisfied with their service. I hope to find a more reliable and respectful pest control company in the future."

"Fine--no more termites in the house I am repeating this review because you have the wrong date for the project. The correct date is 04/05/11."