Get matched with top air conditioning pros in Riva, MD

"I had them replace my entire HVAC system (furnance + AC). They did a great job through the whole process. Out of four quotes I received, they were the only ones that took the time to do a full heating and cooling load calculation for my house when they came to do an estimate in addition to making detailed measurements of our utility room to make sure anything they installed would fit. They gave me three proposals ranging from low-end, mid-range, and high end options and explained the equipment in each of them in detail, including documenting all the model numbers, efficiency ratings, and specs. What they recommended matched up with my research I did prior to receiving estimates. They were very responsive, knowledgeable, and professional so I gave them the job. The crew arrived on time, worked hard the whole day, were respectful of my house, and did not require supervision (although, they told me I was more than welcome to ask questions and watch anything they were doing). They cleaned up, explained the warranty and rebate options with all the paperwork already filled out so that all I had to do was sign--they even mailed both the warranty and rebate off for me. The whole process went great. While their prices were fair they were not the cheapest, but I have no doubt they did a great job, didn't cut corners, and will stand by their work if I experience any problems. They are a reasonably sized HVAC business and not a one-man-band shop like many places in the area, so I know they will likely still be around through the life of the warranty and are well staffed to respond to emergencies, including a 24/7 emergency service number. Overall, we're very happy with the new system and it's a huge improvement over what it replaced--both the AC and furnace are much quieter than the old units, more energy efficient, and perform better. It's been a month since the install and everything has been working fine without problems."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"My air conditioning stopped working last night. I called Carroll mech . They responded immediately and sent technician to the house few hours later. Jordan Scott was very professional. He checked the system carefully and fix the issue soon. Really appreciate the service!"

"The owner Ryan followed up with me quickly, and was able to beat the other quotes that I got by quite a bit. And they came out immediately to install the entire heat pump in a day! Couldn't be happier."

"This was hands down the best most professional service company I have ever used! I highly recommend this service to anyone who is considering air duct cleaning. I had been told that my vents were fine by the service that installed our new heating and air system. But I still noticed a great deal of dust in the house. Plus my husband was coughing all the time. When the team came out to clean I was completely amazed at all the lint and dust they removed from the vents. It was probably a garbage bag full. Can't believe we were breathing that! All I can say is if you have never had this service, please do. They also found some black mold upstairs and treated it. Very affordable too! Thank you to this amazing team of professionals!"

"The tech was knowledgable about the issue and provided a solution that fixed my AC."

"Damian came out to replace our humidifier on our heat pump as well as install a new thermostat system - he is very knowledgeable about hvac systems and he is very conscientious in coming to re-check the humidifier when it wasn't initially working as well as replacing a faulty thermostat gateway without additional charge."

"I received six estimates for replacing my air conditioning system. Of the six, four came in at a reasonable price including the estimate from the Michael Bonsby Company. Three of the four estimators made a good impression but the one who impressed me the most was David Lux of Michael Bonsby. He spent the most time, provided the most information, and fully answered all of my questions in all of my contacts with him prior to signing the contract. Even after I signed the contract, had the system installed, and made final payment, David Lux was still very prompt in answering my inquiries. So far I am very happy with the air conditioning system installed by and I would highly recommend the Michael Bonsby Company if you ever need to replace your air conditioning system."

"This was a combination Carrier Furnace/AC installation. The sales rep and technician were extremely professional, helpful, The installation was performed the next day. I highly recommend."

"Great and Professional Service. Loved the new Carrier Heater that was installed"