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"Nice, reliable, and responded immediately."

"Needed help installing a dryer vent through a brick wall... Didnt have the right tools to drill a 4 inch hole in bricks efficiently and decided to hire someone. I spent two hours trying to do this with minimal progress... told my wife I'd be laughing if the guy showed up and knocked it out in an hour. Franklin came out and drilled the hole for me in about 45 minutes for a reasonable price. He had all the right tools and made quick work of a task that would have taken me several hours and buying some new tools. Great work franklin!"

"Everything was done great and Mr. Marcia explained everything that he and his crew would do"

"They wanted $542 just to install a basic kitchen faucet! Ridiculous!"

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"JJ was responsive and had the bathrooms done as planned. I would have liked more input and time with picking some of the materials for the bathrooms is the only reason I did not give five stars. The spacing and measurements in a bathroom could have been discussed and evaluated as well. We did request a larger shower area but the design and layout ended up with tighter spaces within the bathroom "

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"After a few days of heavy rains our basement was flooded, and mostly ruined. Daybrook was able to remove all the damaged materials (flooring/walls/etc) to make room for the waterproofing company to install draintile around the perimeter of our basement. Once they were complete, David and his team returned and promptly restored the walls, floors, paint, etc to have our basement looking better than before the storm. 5/5 would recommend & would use again --- in fact, we already have for other projects around our home."

"Very good quality and professional!"