Best humidifier repair pros near Fallston, MD

"The tech, Cory, came for a semiannual maintenance check when he diagnosed a problem. Parts were ordered, arrived and Cory returned to complete the repair. Each time, he was knowledgeable, as expected. What made him exceptional was his kindness, patience and communications about the repair and what to expect during the lengthy repair. Upon leaving, he clearly explained what to look for to insure proper workings. I hope Cory is my rep in the future."

"We had a tuneup today on our HVAC system. Gentleman was professional. However.....technician states they are no longer allowed to utilize homeowner's driveway. I would like to know who is now coming to repair the damage to my front yard! It's wet and of course he got stuck. WHEN SHOULD I EXPECT TO HAVE A TEAM-MEMBER OF ARS OUT TO REPAIR OUR LAWN?"

"We've had two HVACs and a water heater installed and I would not use them again. They offer an extended warranty that beats their competitors, but their service plans are misleading and after installing one of our A/C units and supposedly doing "maintenance" on it a year later, we learned when we went to replace a filter ourselves that they couldn't have replaced the filter at the last service because the filter cannot be replaced due to the way they installed the unit. We were told on two separate occasions that we had a service plan with them, but when they were scheduled to do our maintenance, they called to say that we didn't have a service plan, it was canceled due to non-payment (it was never communicated that our plan had lapsed during three subsequent calls). Trust the negative reviews and go with another company"

"Not well. After lots of discussion examination, etc. Repairs were suggested but no definitive quote provided. Instead they recommended replacing the whole system at the cost of $28,000 plus!"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"The only company that was willing to work on my A/C under the summer heat in the attic and did an excellent job diagnosing and fixing the problems. I'm really happy with the results."

"Glenoak came out to reinstall a toilet that had been leaking .  While there, they noticed a leak from the pressure tank, which needed to be replaced.  They went out for the part w/o charging us for that time or travel.  Unfortunately, the replacement part didn?t work, and ultimately they had to replace the entire toilet.  They fixed a small gas pipe leak near our furnace while there, too.

Very professional, punctual, and competent.
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"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Went well. Arrived when stated, inspected and diagnosed problem, made recommendations for repair. Gave us time to think about what we wanted to do and responded in timely fashion after we gave him the go-ahead. Problem fixed!"

"Norma was kind and understanding of our concerns about water coming through our living room ceiling and was able to get someone out in just a few hours. Jack and Vince came and amazingly diagnosed the problem immediately. I thought for certain that the toilet tank drain was leaking but they knew it was the bathtub faucet and showerhead. They were able to get the needed parts and fix the problem very quickly and quietly, leaving the bathroom completely clean. We were expecting a large bill, and were shocked at how reasonable it was. Vince explained exactly what was charged and not charged for the parts and service. It was a very happy ending to a traumatic morning. I should note that we have used Saffer Plumbing and Heating in the past and were satisfied with the service. Our whole neighborhood relies on Saffer."