Best storm drain installation pros near Dundalk, MD

"We were very happy with the response and service. Frank & Sam came same-day to diagnose our problem. They diagnosed & cleared a clog in the drain line and cleaned our sump basin to remove the odor. Once the clog was cleared, they also ran the drain camera throughout the lines under the house to check the integrity of the pipes. They were professional, personable, and efficient. They cleaned up thoroughly after they were finished. We'd definitely hire them again."

"A bit pricey to unclog a drain in one hour but the work is done and they were knowledgeable. I paid $450 for one access drain, each access is $450!"

"After 5 days and 10 plumbers, they were the only company to come out and help me. James C. is an awesome employee who knows his stuff! He spent hours clearing my drains and came back the next day to finish the job. I have the highest regard for him and the company. They will be my NEW plumbers."

"The plumber Did a great job!"

"Tru Integrity, LLC lives up to their name. My basement flooded twice this year due to sump pump failures so my husband and I knew it was time to make some major changes. We interviewed 3 companies, even big name companies and Wendell (the owner) was the only one that explained things and did a thorough assessment of our property to figure out how to fix our sloping and minor foundation issues and within our budget. His team arrived on site on time and worked a full day until the job was completed. Our basement was left cleaner than they found it. We added another sump pump due to the size of our basement and that drain well looks better than our original. This will allow any water that maybe overworking the main pump to be redirected and pumped out on the opposite side of the house. I'm happy with the look and everything is so quiet now."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."

"I had a great experience working with Basement Systems USA. These guys were very professional, hardworking, and clean. They told me exactly what I needed to do and I was glad I went with their suggestions. I always had leak issues and occasionally my old sump pump wouldnâ t even work. I can truly forget about it now even in the worst of storms. In fact, that happened the following weekend after they left! A big storm came through and we even lost power for a couple of hours. The backup battery they installed let the sump pump keep working perfectly. Talk about just in time!"

"The plumber that came out was professional and knowledgeable. Talk me through the process before starting and after installation cleaned up well, then tested everything to make sure there was no leaks in the system."

"Because of the great service from Best Buy I feel compelled to update my review below. My situation was complicated. A spring runs continuously under our slab, there was water in several places within our finished basement, and there was a leak under a supporting I beam. Best Buy, unlike other companies, warrants the entire floor, not merely the area around their work. This warranty is invaluable as my experience demonstrated. Andrew, the owner, and his crew came out at least 5 times, sometimes on short notice, once on Sunday, to figure out how to solve all of the complicated issues. They had to build a perimeter drain, a lateral drain, and a speed drain and they had to epoxy around the supporting beam. On one occasion I called because there was a damp spot in one place, but Andrew pointed out several others that I'd missed. Of course, it wasn't in his interest to do so as it required more work. I highly recommend Best Buy!"