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"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Deck Soldier (aka Betterliving) did a fantastic job of powerwashing and then sealing my deck, installing new handrails, and staining the swingset in the yard. Very pleased with their work and their professionalism."

"S&J is a great company to work with. We hired them to install ceiling fans. The technicians were polite, professional and kind. We highly recommend this company."

"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"

"From start to finish, Eugene and his crew were excellent to work with. Our free estimate was much more concise than the "ballpark estimate" thrown out by other companies. While you should always budget for surprises during construction, our estimate was itemized in detail, and showed what upgrades were available and their pricing. The total price was the best of all of our estimates. They worked efficiently, were always friendly, and cleaned up each night before they left. Eugene stopped by frequently to ensure everything was on track and accommodated my suggestions for minor tweaks throughout the process. I very much recommend them and will use them for future remodeling."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"We had a great experience with BST Design & Build. The project was scoped out, started on time and took about 5 weeks which was in the estimated 4-6 week schedule. During the project, questions were answered and the onsite team was very responsive to our wishes, even being creative to ensure our needs were addressed. We couldn’t have been happier with the onsite project lead, Abi. The site was keep clean each day and the end result looks great!"

"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."