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"Robert and his wife did a good job explaining what they could do. They showed up as scheduled. This is really a family Co. Finish job looks good. Very reliable. Cleaned up good and came back to fix a few places that were missed grouting."

"I was put in touch with a technician named Tom. He was able to help me diagnose the issue with the bake igniter in my gas oven, during a remote video call. Tom sent me a link for the replacement part and explained how to install it. He even gave me a helpful tip for how to clean my oven’s glass window. I was able to replace the part easily using Tom’s instructions. I am very satisfied with the repair and with the help I got from Tom."

"I would definitely recommend this company, the repairman was totally honest about what was wrong with my unit which was just a loose wire and he took the time to clean of the vents with out any extra charge….."

"We recently contracted with J.P. Landscaping for installation of a flagstone walkway (over existing concrete base). Jose and his team were excellent and answered all of our questions. The crew was very professional and meticulous in their work. Would hire again for future projects."

"Nice gentlemen and install looks great."

Here to take care of all your property needs

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Service person called ahead to notify me of their impending arrival, they arrived within the expected window of time.

Service person inspected gas furnace, thermostat, filters, etc.

Service person appeared competent, explained what he did and provided feedback of the condition of my gas furnace.

No hard sell or attempt to sell additional services.

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"On a Saturday morning, the service man originally assessed my ice maker that no longer produced ice, it was thought to be do to the motor being non-operational so another one was installed.  The repairman told me that ice should start to be produced by the next day and to call him if no ice was produced.  I noticed sometime after noon on Sunday that I had not heard the icemaker dropping any ice and called the company service.  We set up another appt. time and he returned & said that my motor was not  the problem, but the sensors that tell the motor to produce ice.  He installed new sensors and refunded me the difference in cost from the motor. It was been working fine since then & now I have more ice than I know what to do with.
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Appliance Repair Technicians maybe competent to repair other brands, but if you have an LG appliance, you are much better off going with their factory-authorized service.

My 6-year old LG front-loading washer was stopping mid-cycle and would not complete a load.  I called two other repair companies who said they did not service LG, so I thought myself lucky that Appliance Repair LLC said they would service it, and I made an appointment for Monday afternoon between 1 and 3 pm.  When the technician did not show or call by 3:30, I called the office and was told that he was detained on an earlier repair that had taken longer than expected, and he would not be able to come until the following day. Although I am retired and can stay home to wait on repairmen, this is still inexcusable in my book, as most customers must take off work for repairs.  The technician arrived on schedule the next day, and recommended replacing the  sensor assembly, at a cost of $280. I reminded him that the motor was making a groaning noise as it attempted to turn the drum, which suggested to me that the problem was with the motor, not the electronics.  He assured me that replacing the sensor would correct the problem. After he replaced the sensor, tested the washer without any load, and left, I attempted to do a load of laundry.  The same problems occurred, and I called the company back. They sent the technician out again two days later, who then confirmed that the motor was the cause of the problem. That would have been another $360 repair, so I elected to replace the machine instead. To their credit, Appliance Repair did refund the difference between the initial charge and the basic service call charge, so my final cost was $60.

While researching a new machine, I noticed that the motors on LG washers have very extensive warranties on their motors. When the Appliance Repair technician asked if the washer was under warranty, I replied that it was 6 years old. He did not suggest that anything might still be under warranty, but it turned out that the motor had a 7-year warranty. I called the LG service line, and was told I would be charged only for labor to install the new motor.  They dispatched a technician the next business day, who confirmed the motor was defective and also under warranty. He also pointed out that one of the three drum supports was broken.  These are shock absorbers that support the drum of a front-loading washer as it does its fancy turns. If one is broken, the drum is unbalanced and won?t turn properly, which was the cause of the burnt-out motor. He seemed surprised that the previous technician had not reported this, as it was clearly visible with the washer back open for service. He replaced the motor, broken support, and a third item he found, for $267, and the washer worked perfectly.

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"They are the local gas and electric company. Everything was well worth it. It keeps the house nice and cool. They price could be a little cheaper. The work is usually done in a day. The price, I do think they are a little pricey. We trust they do quality service and sometimes you want to pay more because you want to get the quality."