Get matched with top in Brooklandville, MD

"Raven Pest responded immediately. The technician was extremely personable and described the process that he was going to employ address Yellow Jacket Bees getting into our house. I was completely sold that the Raven tech was competent and was going to go the extra mile. The Raven tech described how he was going to dust the entry point and follow-up 2 weeks later to remove the siding to see where the bees were nesting in the house. However, as it turns out, the tech did follow-up but did not remove the siding as promised. A call to the Raven Office informed me that it is Raven's policy not to remove the siding. After the follow-up visit by Raven, we continued to have bees in the house. I insisted that the procedure of removing the siding to check on the bee nest, as promised, be performed. The tech returned, removed the siding, dusted behind the siding and replaced the siding. We have not have anymore bees in the house since."

"They were professional, courteous and kind. They removed the birds in my ductwork, disinfected the pipe and repaired/replaced the vent. I would highly recommend them."

" great tech, defeated the invading yellow-jackets,timely,best price.plus 90 day Guarantee If they return."

"Kevin has been providing outstanding service every time he has been to my properties. He provides descriptions of the processes he is doing, answers questions clearly. And, he is very personable. 5 Stars aren't enogh"

"It was done well and on time"

"I wasn't, totally clear at first but so far am satisfied with the result."

"The provider set up treatment outside, but the customer has experienced respiratory issues since then and still has rodents and bugs. Despite instructions not to apply anything inside, chemicals appear to have seeped into the floorboards, worsening her health. The provider charged over $4k plus $185 every three months but did not install traps to catch rodents. The customer does not want them to return and reports the basement is in disarray, contributing to the ongoing issues."

"Resolved pest problems and maintenance procedures were put in place."

"Miche is great, until you actually have a problem. They serviced my house on a quarterly basis for approximately 3.5 years, and the technician basically said that everything was fine during each visit. Fast forward to when it becomes obvious there is a rodent problem, Miche promptly sends a technician out on two occasions. The technician identified potential points of entry on the first visit, all of which were present and visible during the past 3.5 years of service. The final visit, the technician was "stumped", so Miche recommended their pricey specialist service. A new Miche assessed my house for additional points of entry, all of which were visible with a naked eye, which their specialist would seal for a ridiculous price, which I agreed to. On the date of the service to seal the holes, the team arrived an hour past the latest window provided when the appointment was scheduled. There was no proactive notice from Miche to inform me that they were going to be so late. Once they arrived, it's clear that the guy that did the initial assessment either didn't convey his recommendations or the team was incapable of comprehending them. At every juncture, I had to continue to coax them to do certain things that the man that conducted the assessment recommended. For example, I was instructed to clean the closets out because they would check those two. I had to tell them to do the closets, and I asked about the bedrooms, which they seemed like they would have skipped over. I even had to ask about the roof, which the person who did the assessment specifically identified. One of the holes that they identified was under the sink, where I had previously been told that there was only a small hole and it had been stuffed. I asked about the spray they were using and how it differed from what I normally receive. The technician didn't even seem to know that I was an existing customer. He told me how it combats insects. It wasn't until I reminded him that I had a rodent issue, that he claimed it addressed that issue as well. Two days later, I saw droppings again. This experience felt predatory. I was charged an exorbitant rate for a poor job of identifying entry points, which for three years have been "invisible" to the team regularly serving my house. Several weeks later, my regular technician returned to assess the recent activity following the sealing. Once again, he was stumped and referred the matter to the matter for another team to investigate. My appointment was confirmed, I hired a plumber to move the dishwasher, arranged for a friend to meet them, since I was out of town, and Miche failed to show up or give me notice despite me reaching out about the appointment. I've recently started working with a new company, and they informed me that the outside bait boxes hadn't been refreshed in a long while despite Miche saying that they recently added new bait."

"Jay was simply fantastic! Called at beginning of the season for some mosquito & crawling insect control. Jay was responsive and thorough in his survey of the house and yard. On his recommendation we scheduled 2 visits, one almost immediately and the second a few weeks following. On both occasions Jay comfortably fit his visits into our schedules, was prompt, extremely thorough, knowledgeable in answering our questions and easily met any ad hoc requests. All for a reasonable price. We recommended him to a neighbor, she used his services and was also very pleased. Highly Recommend!"