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"Innovative Home Improvement did an excellent job with the installation of our windows for the entire house. Paul and his team are very trustworthy and honor the commitment to the customer for a quality product, excellent service, and superior responsiveness to you no matter the length of time. Even though our initial window install was 20 years ago, one call to Paul resolved a minor problem the next day. Outstanding!!"

"Called and got a response right away. Owner provided guidance over the phone to minimize the water damage. Within two hours Third Generation Cipriano Plumbing Figliozzi Tile had plumbers at my home and were fixing the problem. This company gets it done. Great service, professional and great pricing."

"Spectacular! In the driving snow Jeremiah replaced 2-8x11 window panes, one behind a large storm window that need to be removed, for installation. Been staring at the broken glass for years trying to figure out how it came apart, one look and Jeremiah knew it had to be done from the outside...and that is why I hired a pro."

"Paul and Innovative Home Improvements were great. Professional, friendly, knowledgeable, and open to scheduling changes. Initial Quote: Paul was great. I had shopped around for several quotes and his was the most transparent and direct. He showed up on time, was friendly, provided a no nonsense evaluation for my windows without trying to oversell himself or his company. Paul estimate was a little lower than the average estimate I received and definitely lower than his larger competitors I met with. I liked Paul business approach - there are no bells and whistles to his presentation, and no bragging about how good his company was compared to others. He did not treat me like an imbecile or spend an hour mansplaining how windows work. He does not haggle with prices, and he did not start his estimate 2-3x higher than others just to start chopping the final price with â deals and â favors to make it seem like you were getting more value. Overall, he seems transparent and trustworthy. Install - Paul 2-man team spent 2 days installing 14 windows and a door. They were friendly, professional, and hardworking. I am not even sure they stopped to eat lunch either day. They installed my windows without issue and obviously had years of experience doing this. They cleaned up all material waste and left my house looking like they were never there."

"I was very happy with response from Eddis. He gave me a quote upfront and followed it up with an invoice via email. I paid him half at the beginning and another half when he came back to install the window. He was very professional and respectful of my house. I will definitely use A.R. Glass again if I have window repair needs."

"Great windows, great price and Nick is wonderful! I am very satisfied with our choice!"

"We had a few different windows we were looking to replace, including a set of living room windows, with our stated goal of maximizing glass. I provided a photo of the design we wanted, including the limited separation between the panes for site lines. We selected Whiting after several back and forth questioning to confirm that we would be maximizing glass. We were told that the separation would be 5.5" (they knew another contractor stated 6.5", and we thought that was too wide, would disrupt the site line, and looked too chunky). Turns out by 5.5", they meant 8" from pane to pane (vs. about 2" for our original windows)... I noticed during install and told them that was not what we were told we were supposed to be getting. I immediately sent an email to our salesperson and the installer said I would hear from the owner. The response from the sales person (the next day) was essentially, "Sorry you are unhappy, vinyl has a wider frame (NOW THIS COMES OUT?), please send us a check." I sent the owner an email the afternoon of the install to let him know my issues. The owner did not call until the next day, and said that he was not there to hear our conversation so couldn't do much without talking to the sales person. The next communication was to set up a "final walkthru" by the salesperson. I told him that I wanted the owner available by phone so that he can listen in to the issues, I was told he would be, but he was not dialed in during the scheduled walkthru. Again, the salesperson stated the issue was a wrong assumption and miscommunication. He knew exactly why we didn't select another contractor (their window setup was too chunky). We are now stuck w/a window setup that is clearly not maximizing glass. If you know exactly what you want or live in an HOA community, they may be a fine contractor - as the install went pretty well the team was nice and pretty neat. BUT if you are looking for something that isn't specifically designated by HOA limitations -- I would take what they say the product will look like with a grain of salt.

UPDATE: The company offered us a discount to the contract price due to the "miscommunication." I really appreciated the fact that they promptly sent someone out after the fact (including my initial review) after I emailed them about a draft coming in by the windows. They did what they could (which helped), but seems the main issue was that our siding contractor (not Whiting) had yet to caulk the outside."

Family owned business since 2015, licensed and insured.\nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops...\nDC glass technicians are available and on call 24/7 to provide you with assistance and help.\nThe glass we fit always conforms to the very latest American standards for energy and safety..\nOur mission is your full satisfaction.\nWhen glass , just give us a call

"Dexter repaired and replaced numerous windows, sliding glass doors and screens at our home and i must say his knowledge, expertise and his timely professionalism has always been on display. He is truly a high skilled technician and I highly recommend him and will continue to higher his firm for our projects going forward. Mansfield Realtors, CEO"

"I got three new windows: two casement and one double-hung. The work was done fast and the results are spectacular."