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"Innovative Home Improvement did an excellent job with the installation of our windows for the entire house. Paul and his team are very trustworthy and honor the commitment to the customer for a quality product, excellent service, and superior responsiveness to you no matter the length of time. Even though our initial window install was 20 years ago, one call to Paul resolved a minor problem the next day. Outstanding!!"

"Called and got a response right away. Owner provided guidance over the phone to minimize the water damage. Within two hours Third Generation Cipriano Plumbing Figliozzi Tile had plumbers at my home and were fixing the problem. This company gets it done. Great service, professional and great pricing."

"Spectacular! In the driving snow Jeremiah replaced 2-8x11 window panes, one behind a large storm window that need to be removed, for installation. Been staring at the broken glass for years trying to figure out how it came apart, one look and Jeremiah knew it had to be done from the outside...and that is why I hired a pro."

"We recently purchased new siding and new windows from Innovative Home Improvements. What a wonderful experience. The windows were installed by Eddie and his crew and are absolutely beautiful, and the siding is exquisite and truly a masterpiece. Dan Mitchell, the General Manager, stepped us through the whole process sensitive to our concerns and never pressuring us in any way. He was very polite and professional and we knew he had our best interests at heart. The windows went in in one day and we love them. The siding was put on by two people: Mr. Jung and Alex. I cannot say enough about these two individuals. Professional, polite, hard working and exceptionally gifted. We are so happy. Mr. Jung is one of a kind- exceptionally skilled at putting on siding. and a man with a wonderful personality. We will heartily recommend this company to anyone who wants: siding, windows and doors."

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•   I am so happy that I decided to go with Fox Creek Builders to install my window and 2 sliding glass doors.  From order to install the process was excellent + only took about 3 weeks.  Amazing since it took another vendor a month to tell me they could not fill the order I previously requested.  Max, the owner, came out with Fred to measure and discuss my request.  When Fred installed the custom doors + window they fit better than the original doors they replaced---fit like a glove.  Fred was extremely pleasant, neat + a precision installer.  They removed all the old debris, vacuumed all the rooms, deck + cleaned all the windows after install.  I did not even have to remove my blinds during the process + they were particular about routing my outside cable wire. 
    The doors are very high quality argon + insulated glass.  My husband + I just love how smoothly both the doors + screens move along with the other bells+ whistles.  Even my dog loves the doors + the crew.  Max came out and inspected the job + again explained the features so we did not miss anything.  We couldn't be more pleased with this purchase--well worth the money + I just wish I had done this sooner.  Thanks to the Fox Creek Builders--Great team and Great work.

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"A. R. Glass did a fantastic job. Instead of having to replace my windows, they were able to come in and replace the glass for considerable savings. I would definitely have them come again. In fact, I had them come for a second job already."

"I had two old sliding glass doors where the wood around the glass was rotting. The needed to be replaced. I went to the Germantown Home Show and got three companies to come out and do an estimate. Presidential was easily the best choice of the three. The doors got ordered and a month or so later they arrived and were installed the next day. The crew from Presidential was professional and courteous. The door installation went quick and they cleaned up like they weren't even there. I am very pleased with my new doors."

"I am very pleased with the communication of this company. I reached out to them at a job site and met Leaha's their project manager. The properly got me setup for an estimate of services. I did decide to replace 4 front windows. Deposit was easy to make. Windows came in timely. Yesterday my project manager was also Leah who came first advised me what was going to happen, whom was coming and when. My window team came, two great guys that amazed me how quick they got my windows out. They were upmost polite and respectful of my home and myself. Very little dust and they cleaned up everything. My windows were put in 1982 and I had cracks and they were unsafe. This team worked wonders.....new easy to be clean tilt in windows ...even easy for a woman to move. The window guys the caulking is the best Ive ever seen....so sealed and straight. The went over how to remove screens, clean windows. Kudos to the entire team. Project Manager Leaha drove back...spoke with me, inspected"

"I love my windows and doors, and the men who did the work were amazing. The sales men were extremely knowledgeable, There was never any pressure to buy anything I didn't want or need. They did a thorough assessment of all my windows and doors before they made recommendations. Everything they replaced in my house was custom-made and of very high quality. The men who did the actual work came on time, worked quickly, and did a fantastic job. They were very courteous and cleaned up after themselves. The windows are sooooo nice! They open from the top and the bottom. The sliding glass door has blinds in between the window panes. The front door is sturdy and just want I needed to keep the cold wind out."

"We had a few different windows we were looking to replace, including a set of living room windows, with our stated goal of maximizing glass. I provided a photo of the design we wanted, including the limited separation between the panes for site lines. We selected Whiting after several back and forth questioning to confirm that we would be maximizing glass. We were told that the separation would be 5.5" (they knew another contractor stated 6.5", and we thought that was too wide, would disrupt the site line, and looked too chunky). Turns out by 5.5", they meant 8" from pane to pane (vs. about 2" for our original windows)... I noticed during install and told them that was not what we were told we were supposed to be getting. I immediately sent an email to our salesperson and the installer said I would hear from the owner. The response from the sales person (the next day) was essentially, "Sorry you are unhappy, vinyl has a wider frame (NOW THIS COMES OUT?), please send us a check." I sent the owner an email the afternoon of the install to let him know my issues. The owner did not call until the next day, and said that he was not there to hear our conversation so couldn't do much without talking to the sales person. The next communication was to set up a "final walkthru" by the salesperson. I told him that I wanted the owner available by phone so that he can listen in to the issues, I was told he would be, but he was not dialed in during the scheduled walkthru. Again, the salesperson stated the issue was a wrong assumption and miscommunication. He knew exactly why we didn't select another contractor (their window setup was too chunky). We are now stuck w/a window setup that is clearly not maximizing glass. If you know exactly what you want or live in an HOA community, they may be a fine contractor - as the install went pretty well the team was nice and pretty neat. BUT if you are looking for something that isn't specifically designated by HOA limitations -- I would take what they say the product will look like with a grain of salt.

UPDATE: The company offered us a discount to the contract price due to the "miscommunication." I really appreciated the fact that they promptly sent someone out after the fact (including my initial review) after I emailed them about a draft coming in by the windows. They did what they could (which helped), but seems the main issue was that our siding contractor (not Whiting) had yet to caulk the outside."