
Serving Adelphi, MD and surrounding areas
Approved
In business since 2010
Free estimates
Warranties offered
"The salesman Mike seemed to really know what he was talking about. He recommended running two of my gutter down spouts under the driveway. It seemed like a great idea that no other contractor had mentioned. And with the Angie's List discount they beat the other estimates that I received. During the meeting to pay the down payment we discussed two things. We discussed the start date and agreed on June 30 barring they weren't help up at another job. We also discussed having the utilities marked because a fence company previously hit my gas line. He assured having them marked wasn't needed because they weren't going deep enough to hit any utilities. When the start date neared Mike said that he thought we agreed on a start date for the week of July 7. I'm not sure where he had this date. We had agreed on June 30th because that was when I returned from vacation. But nonetheless, they arrived on July 2 to start the project. On day 2 of the project while digging out the driveway they hit the gas line. I was extremely displeased with First Impression in that moment. Mainly because my partner and I had asked them three times if they were going to have the utilities marked. I asked at the down payment meeting, I asked again when Mike called to inform me of the start date, and my partner asked John (site supervisor) the first morning they arrived. John and Mike told us there was no worry because they weren't going deep enough. John assured me that it was their fault and they would handle any fines or penalties that would be levied. On July 8 they completed the driveway and walkway and it looks beautiful. Some parts of my grass had browned from their equipment sitting on it for six days and the edges of the driveway they had to put patches of grass back where they had torn it up. They also laid grass seen down where it looked like the grass had died. We are just so happy with the finished product.
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