Get matched with top sump pump installation pros in Randolph, MA

"From customer service to installation I couldn’t be happier. My house was built in 1745 so I was concerned with having an old basement. I needn’t have worried. Very professional. Answered all my questions in detail. If you need a water filtration system I wouldn’t hesitate calling clear water pump and well services."

"very professional, punctual, and thorough installed an internal french drain system including demolition work and sump pump and backup sump pump with dehumidifier. Bulk of work done within 2 days, balance of work to be down when weather warms up and ground is soft enough to place drain outlet pipe and down spout extensions underground"

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If you want the best in the business to provide you with expertise, professionalism, and value when it comes to basement waterproofing, you only need to call one company - Pioneer Basement.

No - this is not a paid endorsement - Timothy Xavier just left my house after installing a replacement sump pump. He is extremely knowledgeable, efficient, and meticulous.

I have been dealing with Pioneer Basements for 10 years now and continue to be impressed with their honesty and solutions.

Don't waste your time or money going anywhere else - these guys are the best!

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"When I had the system installed I paid extra for a heat pump that would work to 5 degrees F. When I called for service I was told I was not supposed to use the system for heat. Which is absurd because that one of the things it is for. I was then told they would send someone out but it would be $175 for the first 15minutes and $90 for every half houri after that. So if I wasn't put off by the ignorance of the people answering the phone I certainly was at that point."

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"Cleared the clog and installed a faucet for me. Great job on both."

"Jeff M. was the technician for the annual service for my two sump pumps in the the basement. He was very nice and completed the job in a timely fashion. The product itself that we have of a french drain system and 2 sump pump works and we have not had any water in the basement since getting it installed. I would recommend Busy Dogs product to anyone."

"Excellent work! Beautiful job mounting the water heater and hooking up all the connections as well as installing a new electrical outlet. Bill came prior to the job in order to create exit piping due to our new siding job that was in process- much appreciated! He spent quite a bit of time explaining the systems we might choose and answering our questions. Very professional and a pleasure to work with. Everything was immaculate when he finished the job. Highly recommend!"

"Zach was fantastic. Professional, reliable, and extremely knowledgeable. The sump pump installation was done perfectly, and zach took the time to explain everything. Clean work, fair pricing, and great communication. I’d absolutely recommend Zach and would hire him again without hesitation."

"Courteous and knowledgeable service, would highly recommend for both small and large plumbing projects."