"It went well. They are being professional in their follow-up as they are trying to have us install an expensive basement drainage/pumping system. We haven't decided yet, as it will be part of our basement gut/rehab project."

"Just purchased home,and second day in heavy rain caused pump to fail. Called andin less than 3 hours I had them at my house with a replacement pump and installed. They stayed till basement was cleared and said they would return in the next day to finish job. Showed up on time as scheduled and finished beyond my exspectations.i cannot say enough about this company. Truly deliver what they promise. From sales staff to the installer. Also a courtesy call back to make sure I was satisfied. This is the go to company for any of your basement needs."

"Showed up promptly at 8:30am, looked at the setup explained some options that we agreed too and he went to work. He began with the dryer, removed the back and began too clean the lint that was everywhere and replaced the back. Next he removed all of the cheap flexible vent that came from Home Depot and began to replace it with solid 6 inch vent pipe taping the joints with Aluminum Tape too prevent leaking and joined the solid pipe together with a heavy duty 6 inch Flexible Aluminum pipe. Finally, he replaced the exterior plastic 3 louvered exhaust with a steel vent that when closed was air tight. Cleaned up everything packed up and on his way"

"I have now had 4 pickups from this company. Each time it has been with different items: I have had my kitchen remodeled,  a deck torn down and rebuilt, a new roof put on, old fencing disc arded, and a yard cleanup. The only difference in pricing was for the roofing and even though ti was more money it was STILL CHEAPER than a dumpster!!! I don't know how these guys do it, but they pickup on time, without issue andfor the cost quoted. I have turned each of my contractors onto them - now they are using them. SO MUCH cheaper and better service than any dumpster company I have used!"

"Lou, Lourdes, and Andrew were extremely thorough and a pleasure to work with for our pool tiling project. They worked hard and were dedicated to getting it exactly right."

"The installation went very smoothly.  NVC Team scheduled around my days of convenience, they came on time on the scheduled date and the work was done by the day they said they would be done - No surprises!!!.   The installers were professional & courteous - I liked the fact that they kept the place very clean & even wore shoe covers on the days when there was a lot of traffic in/out.
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"Very professional and quick. I have referred them to everyone that inquired to my new garage. Thanks again primo"

"It went excellent! These guys did a fantastic job, worked hard, responsive, professional. They explained that the Big Deal did not cover all of my ductwork and the condition of the ducts were worse than I thought so I ended up paying 4x the Big Deal price but they were very thorough. Good job!

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"We contacted Richard regarding the job, and had a quote back within the week - good quote.  He quickly responded to any questions  we had, and scheduled the work.  They completed the demo in one day, a few days before the cabinets showed up - if I had to do this again, I would hold off on the demolition until the cabinets were in, as it is difficult to live without a kitchen, especially with children.  It took approximately two weeks for the kitchen to be completed, with slight delays due to a damaged cabinet, time for the new countertops to set, appliance delivery, etc.  One hitch developed when the dishwasher was hooked up incorrectly, and water ran into my basement - I called Richard, and once I got through the answering service, he contacted the plumber, and we resolved the problem immediately over the phone, and the plumber was at my house at 8 the next morning ( a Saturday of a holiday weekend) to permanently fix the problem.  At the end of the two weeks, we had a great new kitchen, well installed, and we were thrilled!"

"Scheduling went well initially, but we got a call the morning of the scheduled work saying the handyman had a family emergency and could not come. I called back a week later to see about rescheduling (they said "we were just about to call you!") - and another handyman came out 12 days after the initially scheduled appointment. In each of the three phone contacts with the company I made it clear that I needed help installing strapping over concrete in order to put up drywall in a closet in the basement and that the handyman would need to bring a hammer-drill in order to do the job. In the last contact prior to the appointment I told the rep that I would also likely be needing help installing a steel rack on the ceiling of the garage. I also made it clear that I had an appointment in the afternoon and we'd need to start at 8:00am sharp. The handyman arrived a little more than a half-hour late, without a hammer drill and with no ladder (just a light-weight step-stool). The messages about needing to bring a hammer-drill and doing work on the garage ceiling were evidently never passed along to him. Thankfully I had ladders and I had also purchased a hammer-drill, just in case.... So we were able to complete that part of the job, with him cutting the strapping with a chop saw and applying liquid nail and me doing most of the drilling and anchoring. The handyman was friendly and helpful, but didn't seem all that skilled. He worked steadily, especially sanding the drywall. The best thing about signing up for this big deal is that it helped me get motivated to tackle of couple of projects that had been hanging over my head. So for that, despite some of the glitches, I am grateful.
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