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"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"Excellent service-prompt and professional. The job was done at my mother’s home, a couple thousand miles away from mine. Matt kept me informed throughout the process, and his team got the job done quickly, efficiently, and at a very reasonable cost."

"Very well, above and beyond the call of duty."

"Happy with the work, and the customer service. Will definitely call on them for future work."

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."

"Harold & his crew, Charlie & Mike were awesome. Came to work on time. They listened to my wants & needs and came up with a plan that worked. Communicated with us through out the process. Their attention to detail was incredible. They went above & beyond their job description. I would highly recommend them on any renovations, they are very talented skilled laborers. It was a pleasure doing business with this company."

"We recently completed a gut reno and second story addition. After engaging 10 different contractors, MP was the most communicative, interested, flexible and competitively priced. MP has a large in-house team of experts that work efficiently and adapt to the home owner’s needs and preferences. The employees worked 6 days a week and took great pride in their work. They were personally invested in our project and wanted to make it the home of our dreams. The team includes an amazing designer, Nataly, who helped with selecting finishes. The onsite foreman, Adriano, demonstrated expertise and kindness. Seichelle and Marco did an excellent job with operations, ordering materials and problem-solving. We have been back in our home for 10 months. Anytime I have an issue, Seichelle and the team have addressed it. They have gone above and beyond what is expected. We could not be more pleased with our project. We strongly recommend MP for your next project!"

"I recommend this wonderful company without any hesitation. I first contacted Wood Trades LLC seeking a deck quote in September 2024, and John and Karin came out the very next day. From day one, John and Karin provided impeccable service. I cannot say enough wonderful things about their communication, transparency, honestly, and reliability. All current insurance/contractor licenses were provided up front, and any change in cost was documented through clear contracts. In addition, they patiently navigated me through a difficult permitting process from start to finish. Once the work was started, I had a gorgeous new deck in just over one week. I cannot thank this company enough for gaining, and more importantly, maintaining my trust through this project. I certainly look forward to working with Wood Trades again, and highly recommend their services to anyone seeking high quality results from a wonderful company. Exceeded expectations!"