Get matched with top heating and air conditioning pros in Methuen, MA

"Fantastic service!"

"Timely and very fair price"

"From start to finish they were very professional and knowledgeable about what we needed. Once we decided to go with them they arrived on the date set up and finished before the estimated time frame. The crew was phenomenal and before they left they made sure everything was working properly and showed us what we needed to know about the system. When they left everything was all cleaned up. We would highly recommend to anyone that needs their services."

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Really appreciate the help we received. We had an emergency and they were able to come out to help us quickly and resolved the issue for a fair price. Would definitely hire again."

"Nick was professional and honest about the diagnosis and cost estimates of our AC problem. He offered helpful tips to avoid the issue. It was a very positive experience. Thank you!"

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"DO NOT USE 128 PLUMBING We have had a lot of work done on our house since moving in a few years ago and have worked with countless plumbers, contractors, electricians, etc. Everyone does the job a little different but they do what you pay them to do, and generally do it well. 128 Plumbing is the absolute exception. We have had them out 3 times now, and need a 4th but are going to foot the bill with a new plumber just to keep them from messing up anything else. We hired them to replace our water heater, simple enough. It was pricey and they did up sell on some expensive add-ons but nothing beyond what most in the area charge. Day of install, no one shows up in the assigned window. We call after another 2 hours go by and they said they forgot we were on the schedule...? After we insist they need to come as we have no hot water and I took off work, 2 disgruntled guys show up at the end of the day. The two guys that came were completely unaware of the PEX system in our basement. They only know pro-press. Fine, use what you know, but to not even "know of" the other connection types and systems out there? How exactly did they complete apprenticing without learning that? Then they were careless and decided to balance our old heavy water heater on our new vinyl picket fence instead of walking 10 extra feet to use the gate, breaking our fence. They also didn't finish installing the $800 leak shut off valve, and just left it turned off and unplugged - luckily I noticed, plugged it in, and got it setup online. They would rather mess with each other and get out of there, than actually do their job. A few weeks later, the valve triggers, our new tank was leaking. They never checked the water pressure and our main was too high (and had been, this wasn't just a spike). They wanted $90 to even come see what was leaking before we knew about the pressure. Then another $1400 to install an expansion tank and Pressure reducer valve (I totally get paying for this, its a new service/product, but the price is much higher than local quotes so I mention it). I put that on hold to talk to some local plumbers to see what they would charge, and come to learn, they installed the water heater wrong in the first place. The auto-shut off valve is in between our vacuum relief valve and our heater, completely isolating the vacuum relief in the exact situations you need it...a draining or siphoned heater. They want another $90 to come back and "look at it" to decide if they will fix the install they messed up just a few weeks ago. At this point I would rather pay full price to a new plumber to come in and fix their egregious mistakes and make sure my home is properly plumbed."