NextGen Aire

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We highly recommend NextGen Aire! Matt was helpful in selecting our new heating / cooling system for our home of 36 years. He was informative / knowledgeable, though every step of the process. His communication was superb. We were very comfortable with them doing the work. He only wanted the best for us! And he left the job site cleaner than he found it.

Did a excellent job i give him 6 stars

good communication thru out the process, On time, very pleasant pro.

The entire experience was 5 stars. My issue is that a duct from my central air system was leaking water. I had spoken with another major HVAC company before NGA and they dismissed me. Said its the summer and this happens. I then found NextGen Aire and had the pleasure of speaking with Erin. I explained my situation and concerns and and Erin quoted me a Wednesday visit but then was able to get me in for a diagnosis on Tuesday. Angel was my technician and he was great, he wore a mask for my health condition and worked with my physical limitations. Once the the problem was found, I then spoke with Erin about scheduling the work. Because it is that time of the year Erin couldn't get me in sooner than August 3rd but she understood the my concerns and how worried I was. The next day Erin reached out and was able to get me on for a 7am repair the same week. The work was completed by their technician Rudy. Rudy also was great to work with my limits by wearing a mask and face timing me to show the completed work. He also went above and beyond by address other ducts to prevent future issues not in listed on the work order. They have earned my business and I will use them water heater and central air system. They are caring and put in the effort and it start with Erin.

Great communication, on-time delivery. Prices are better than any other competitors in the area.

Crew very polite, did a great job

Cody got here in 30 minutes after being roused from sleep. Professional and personable despite the late hour. My home is warming and we are happy.

Company was quick to respond Service was professional My heating problem was not solved

They have not done the job yet but the up front quoting and scheduling was excellent hence I hired them. Project will be completed in June 2022. So far communications has been great. I look forward to the job being started and completed.

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They are professional and did a fantastic job changing me from oil to gas furnace... neat and clean.. I actually hired the for another job, changing to tankless water heater. Highly recommended..

I was very pleased with the service and knowledge of my oil burner. Highly recommend.

The company and staff are a rare find in today's market place. NextGen is clearly a cut above in system design, customer service, follow up and knowledge. I am still a customer, and the system performs perfectly as designed. DM in Middleton

nice guy, great job, on time

exceptional company. they come they protect feet . they do excellent work. we have never experienced such a fine company!!

My overall experience has been outstanding!

I installed central air with zoning and converted oil to gas. Some minor mistakes were made during the installation and I ended up with a giant vent in the floor I did not know was going to be there. Thermostats were swapped, on floors but I was able to fix it. They never insulated any of the pipes for me like the owner said he would do when we were installing. He later said that costs extra. The upstairs AC is not very good, because it does not blow out with much power. This is an oversight on the company when it comes to unit size and whether or not the air would actually reach the second floor. Overall disappointed with the AC but I am happy I have natural gas. This was one of the only companies I could find that would do the AC, but now it feels like they were using smoke and mirrors.

Outstanding work all the way around

We had our AC serviced for a maintenance check, very thorough, and less than $100! No pressure, no hidden fees, very personable

Did a subpar job on the first visit but came back to fix it the next day.

It was a lot more expensive than your quotes!

Great courteous professional job

Jeff Chamberlain was excellent I would highly recommend him.