This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Palmer Gas & Oil
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Family-owned and operated propane and fuel oil delivery and service company with a 90-year history serving New Hampshire, Northern MA and Southern ME. Our friendly, simple and safe fuel delivery and service programs keep our customers warm in the winter and cool in the summer. Automatic delivery, easy billing, and maintenance plans make it easy to keep your tank full and your equipment in tip-top shape. A one-stop shop, in addition to fuel we also offer equipment sales and service, installation, and electrician services. Best of all, we show up to work every day with a SMILE on our face! Giving to the community is also very important to us. We support local Fire and Police Departments, libraries, youth leagues and fraternal organizations from various towns. We are continually working to be a “cut above the rest.” We hope this makes a difference to you and your community.
Business highlights
Emergency services offered
93 years of experience
Services we offer
Heating Oil and Propane Delivery • Service Plans • Full 24/7 Emergency Delivery • Easy Pay Budget Plans • On-site Propane Filling Station • Financing Options • Free Estimates • Heat Doc™,, a Clean Oil Additive (in every gallon!) • HVAC Service • Heating Equipment Installation • Cooling Equipment Installation • Generator Installation • Tune-Ups & Repairs • Automatic Delivery • Certified and Licensed Technicians • Free Efficiency Tests • Palmer Points Loyalty Rewards Program • Excellent Customer Service • Pre-buy, Price Assurance and Budget Options • Online Services (Bill Pay, Delivery Requests etc. )
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.869 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 4% | ||
| 1% | ||
| 0% | ||
| 3% |
Showing 1-25 of 69 reviews
Don W.
Jun 2025
Switched services from Amerigas to PalmerGas. Rick and Nate completed the service transfer and made the process seamless. They were very pleasant to engage with and were very knowledgeable in their field of work. They also took extra care to make sure all my appliances were safe after the hookup and that I knew how to confidently recognize and address any potential problems that could arise with having propane as a fuel source. Very satisfied
Karen R.
Mar 2025
We recently switched our provider of propane to Palmer Gas & Oil and have been extremely happy with the process. Both Michelle and Kim were great on the phone, setting up our account, determining our needs, scheduling our installation and answering our questions. During our site survey it was clear that Michelle was quite experienced and made the next steps easy. The removal of our old tanks and installation of new ones went just as planned. Rick R and Nate arrived right on time and greeted us with a smile. After checking all of our gas operated appliances to be sure they worked properly, we sat down and talked with Rick about safety. While we’ve had propane for a number of years we weren’t aware of several things that he told us about. We just purchased a gas detector, something we hadn’t heard of before. It’s a great feeling to know that we made the right choice switching to Palmer and look forward to a long and pleasant relationship with the company.
Kelley M.
Jan 2025
Rick and Dave were awesome! Went out of their way to make sure the job was done right even if it meant spending a little more time on it. I would definitely recommend this company!
Allison H.
Oct 2024
Mike G. with Palmer Gas & Oil was simply the best!! Ontime, knowledgeable, professional and friendly. In fact Mike G. not only fixed the main issue, he noticed an alternate problem and made time to stay a little longer to fix that too. Exceptional work and customer service. ⭐️⭐️⭐️⭐️⭐️ Thank you, Mike G.!!
Michael T.
Aug 2024
Always happy with the service. I recently had my thermostat upgraded by Jason S. In service, and couldn’t be more happier with his expertise, and dedication!
Everett G.
Jun 2024
Palmer Gas & Oil has come to the rescue for us numerous times in the past two weeks! Timely responses, Incredible staff. Their Electrician Jason C. is a World Class Professional. Their Plumbing team also has been very responsive and all our experiences with Palmer have been truly awesome!
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you for the kind words and review of our services. We appreciate you taking the time to share your experience with us."
Kelly C.
Apr 2024
I noticed a small amount of dirt had washed away from under the pad where our propane tank sat. I called for a maintenance check up. The gentleman who came out for this was pleasant, understanding, informative and overall fantastic. I can't say enough for Rick R, and if I ever need someone to come out again I would definitely request him.
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you for taking the time to share your experience about our service and for including a photo of the work. We appreciate it!"
Zachary N.
Mar 2024
Jason C. and Matt D. were fantastic! They installed a new outlet for us fast, and were tidy!
Response from Palmer Gas & Oil
"Hello [Member Name Removed], thanks for the review and for letting us know how Jason and Matt did!"
Eri Z.
Jan 2024
Palmer sent two great technicians out- Jason C and Matt D to upgrade our thermostat for a summer home. The arrived early and were exceptionally efficient. They remained on site until the system was satisfactorily tested and I was happy with the work. From the customer service scheduling call to the project itself Palmer provides a great customer experience.
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you for taking the time to leave us a detailed review of our work and services!"
GARY C.
Jan 2024
Very cheerful and formative team. Did a great job and check all the gas appliances within the house after the house regulator change out. Recommended needed services on several items and did a great job of explaining why.
Response from Palmer Gas & Oil
"Hello [Member Name Removed], We are happy to hear that we provided you with great service- Thank you for sharing!"
Kathrine N.
Nov 2023
They just replaced my furnace and added central air to our home. They were professional the entire time. They kept me updated to the progress. I would recommend them and call them again if I ever need work in the future
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you for the review and recommendation! We appreciate it!"
D M.
Oct 2023
Called to get some electrical work done and Jason C & Nick B were fantastic and so professional. They completed the work so efficiently and explained everything they were doing! I would definitely recommend them to anyone who needs work done!
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you so much for taking the time to share your experience with us and for your recommendation!"
SHAWN O.
Aug 2023
Another amazing job by Palmer Gas, Rick R and Mike were super knowledgeable and personable. Outstanding installation and thorough gas leak check with no issues, this is why I'll always call them! ?
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you so much for the kind words. We’re very happy to hear that you've had a great experience with us!"
Lynne S.
Aug 2023
Palmer Gas & Oil just did an entire replacement of the 20-year-old central HVAC + humidifier + thermostats two-zone system in my home with a new state-of-the-art total system and I could not be more pleased. From start to finish each employee was personable, extremely knowledgeable, very courteous, and the consummate professional. There is truth to the adage that you get what you pay for and I know I got the best. All Gold Stars!
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you for your review! We are glad to hear you had a great experience!"
Robert S.
Jul 2023
Jason C. and Sylvia M. from Palmer did an excellent job on the electrical connections to my new stove and oven. Additional work on my breaker box was completed as well. Their friendliness and professionalism as always was outstanding. This is the reason I use Palmer for all my Propane, Oil and Electrical work. I only wish they added plumbing and carpentry as well. Its the kind of well run company you honestly want to give all your business to. I highly recommend them! Sincerely, Robert S. North Andover, MA
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thank you for your kind words. We’re grateful for your feedback- we will share this with the team to let them know how they're doing!"
John P.
Jun 2023
We just switched over to Palmer for oil and for propane. The onboarding process was simple and efficient. Everybody at Palmer, from the sales team, to the front desk, to the install team, to the service team has been simply excellent. Palmer, communicates quickly, clearly an accurately with their customers. Furthermore they met every appointment time frame, and their billing process via email is quick, easy to follow, and accurate. It should be noted that each and every employee we met is happy and proud to be working with Palmer. That should speak volumes to anyone looking for a provider. John and Lindy Pelkey Derry
Response from Palmer Gas & Oil
"Hello [Member Name Removed], We appreciate you taking the time to share your experience with us! We are happy to hear that we provided you with great service!"
Kim G.
Jun 2023
We had a service call from Rick R to resolve a problem with our propane tanks shifting and tilting. He was efficient, pleasant and most importantly, informative. He had excellent information regarding propane safety and some steps we could take to have improve our safety equipment. I was so impressed with the excellent service that he provided.
Response from Palmer Gas & Oil
"Hello [Member Name Removed], Thanks for taking the time to leave a review and for sharing your experience with Rick! We'll be sure to let him know how he's doing!"
Caroline R.
Dec 2022
I signed up with Palmer Oil for the first time this year and have been very pleased with their service thus far. I had some issues with my furnace ad it had not been used for a long time, and was happy with the way the techs took care of all of my concerns, and at a reasonable price. Oil delivery was timely and reasonable as well, with a discount given for prompt payment. I recommend Palmer Oil to anyone looking for a reputable and reliable supplier.
Response from Palmer Gas & Oil
"Hi [Member Name Removed], Thank you for your review of our services. It means a lot to us that you took the time to share your thoughts with us and the community!"
Fred R.
Aug 2022
Best customer service and technicians. Stephanie, Lead Installation Coordinator, acts promptly in scheduling and keeps customers informed of updates. Ryan, Installation Technician, has been exceptionally knowledgeable in resolving both heating and air conditioning issues. Highly recommend Palmer Gas & Oil Nancy R
Response from Palmer Gas & Oil
"Hi [Member Name Removed], We are happy to hear that Stephanie and Ryan provided you with excellent service. We have shared this with them to let them know how they are doing! Thank you for sharing your experience and for the review!"
Hnery G.
Jul 2022
Palmer Gas has been providing our homes with propane gas and services for over 25 years. The office and customer service staff is courteous and helpful. The installers and repair personnel show up on time and leave the area they are working on cleaner than it was when they started the work. The technicians and repair staff explain what they are doing in a very understandable way. That is important for this of us that are not mechanically oriented. I would recommend the company and staff for your propane needs.
Response from Palmer Gas & Oil
"Hi [Member Name Removed], Thank you so much for the kind words and for being a customer for over 25 years. We’re very happy to hear that you have had a great experience with us! Thank you for the thoughtful and detailed review!"
Julia W.
Dec 2021
Can’t say enough good things about Dave M at Palmer. Dave came out to inspect our oil tank and unfortunately it wasn’t up to code as the tank is in our garage and we didn’t have a barrier to prevent a car from crashing into it. I immediately panicked because it was the week of Christmas and we were running low on oil. I was so worried that we were going to run out of oil before we could pass the inspection, but Dave assured me he wouldn’t let that happen. He went to his truck, made some phone calls, and was able to rearrange his schedule to come back 2 days later and install the barrier himself (on Christmas Eve eve). We were able to get our tank refilled the same day. I was so relieved and grateful. Dave could not have been more kind and caring. He totally went above and beyond and we will not forget it! Thank you Dave!!
Response from Palmer Gas & Oil
"Hi [Member Name Removed], We are happy to hear that Dave provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks so much for leaving us this review!"
Brandon S.
May 2021
We have been a Palmer customer for 6 years. The front office and the technicians has always been great to work with. We have been using their AC and Heating Service Plan and on automatic oil and propane fill for years and we have never had an issue. My most recent experience was today for the AC Service Plan. The technician (David) was very polite, experienced, knowledgeable and respectful of our time and home. It’s always a great experience to have maintenance conducted in you home and have the technicians give you expert advice on your heating and AC system. Our AC system is well over 25 years old and still running strong thanks to Palmer. I continue to be impressed with Palmer and will remain a customer for the foreseeable future!
Response from Palmer Gas & Oil
"Hi [Member Name Removed], Thank you for your detailed review of our services. It means a lot to us that you took the time to share your experience and for being a customer of ours for over 6 years!"
LINDA W.
May 2021
I love this company! The office staff has a wonderful attitude and the service people are great! Josh and Peter did some work at my house today and they were polite, friendly, tidy and punctual. It is an absolute pleasure to be a customer of Palmer Gas!
Response from Palmer Gas & Oil
"Hi [Member Name Removed], Thank you so much for the kind words. We appreciate you taking the time to share your experience about the work done by Josh and Peter!"
Linda M.
Apr 2021
Palmer Gas recently installed a propane tank for us, and we were impressed with their services. They were excellent to work with. Josh who was the installer was conscientious, knowledgeable and went the extra mile. We highly recommend.
Response from Palmer Gas & Oil
"Hi [Member Name Removed], We are happy to hear that Josh was able to provide you with impressive service. Thanks for taking the time to write this review!"
Ken F.
Mar 2021
I had a problem where my propane tanks moved and were leaning against my house. I scheduled an appointment to have the tanks moved back and leveled. The gentleman, Josh, arrived on time. Consulted with me on how I would like it fixed. Offered an excellent suggestion of mounting them on round disks atop a bed of stone. This would keep them level and added benefit allow my dogs to actually see that there are no chipmunks under the tanks. Josh, was professional and very polite. In all fairness I am a long time customer of Palmer Gas and have never been disappointed in the quality of their business, Service, Sales, and front office (pre-Covid). Because of this, I intend to remain a customer and recommend them to anyone in the market for an excellent fuel company.
Licensing
State Contractor License Requirements
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FAQ
Palmer Gas & Oil is currently rated 4.8 overall out of 5.
Palmer Gas & Oil accepts the following forms of payment: CreditCard
Yes, Palmer Gas & Oil offers free project estimates.
No, Palmer Gas & Oil does not offer eco-friendly accreditations.
No, Palmer Gas & Oil does not offer a senior discount.
Yes, Palmer Gas & Oil offers emergency services.
No, Palmer Gas & Oil does not offer warranties.