Get matched with top plumbing and heating pros in Methuen, MA

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Bob was great- this was our first renovation as new homeowners and he helped us through the process, answering all of our questions and listening to what we wanted. We absolutely love the end result!"

"He was very attentive to our project and was reasonably priced!"

"Jeremy and crew are professional, and expert at what they do. Very customer focused and back their work 100 percent. It was a pleasure working with them"

"They are very pleasant, efficient, and they stay by their words. They answer their phone calls and call back in a timely manner."

"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"

"He did a great job. I am very happy. He was very professional, had a nice attitude, and he knew exactly what he was doing and he was on time. Seems like a nice guy too. I would like to hire him again. "

"Although I am pleased with the completed shower, I did not have a great experience. Mason was the sales man, and he was lovely except during the sales process he showed me doors that they no longer stock. No big deal except the doors that we agreed on were not what was delivered. Jim the project manager came out and measured the enclosure , then ordered what we had agreed and put a deposit on. We were told it may take 10 weeks to come in?. It did. The team came in the following week and removed the old tub and walls, did all the prep and plumbing on Monday. We were told as soon as the plumbing inspector came out , and passed their work they would come right back out and start the installation. Passed at 10 AM Tuesday morning, Jim said he would send a crew that afternoon, no one showed up. This went on till Friday, keep in mind, I only have one shower. Friday arrived, the installer was here with everything needed to install my new shower. About a half hour later the installer let me kn"

"Gerry was running late for my appointment to clean and inspect two A/C units. He called to let me know . That's a real big plus.... He didn't waste my time. Once he arrived , the work was done quietly , quickly and at what I thought was a fair price. I will call him if I need service in the future."

"Douglas came on time and gave me an estimate for the job. I bought parts I needed and he came back at the agreed time and did a fabulous job. I would recommend him to anyone looking for an experienced electrician. "