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"Awesome, everyone was so friendly and helpful, answered all my questions and very professional. I would recommend Modern Energy in Worcester to everyone. I am so pleased with there work and services."

"Solid work. Problem solved."

"Prompt Saturday service. I was given an initial window for when they expected to be there based on other jobs that day. The tech called when he was on his way with an estimate of when he would arrive. The sewer line clean out (tree roots) was done quickly. This was just a quick clean out on a Saturday, not a camera scope of the sewer line or water jetting, but that was what was needed so our toilets and shower didn't end up on the basement floor. We will be following up with them on a more thorough inspection and clean out of the main sewer line."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"Ryan and Tom arrived promptly, performed an exceptional job on replacing my undercounter lighting, as-well as repairing a ceiling fixture. Cleaned up everything thoroughly and made sure to demonstrate the new lighting settings so I was comfortable with them. Terrific job all-around and would highly recommend."

"We hired Victory Electrical Services for all of our electrical needs as we remodeled our 1820 colonial home. Brian and his team are highly professional and incredibly skilled. They are great communicators prior to and even during the work process, inviting clients into important decisions to ensure top notch customer service. The team works diligently and efficiently. We also appreciated their responsiveness as we hired them in stages throughout our remodeling project. Great partners and high quality work overall!"

"Very knowledgeable and professional"

"Good communication to let me know when the technician was expected to arrive. Technician was knowledgeable and took the time to answer questions. Overall, happy with the experience."

"Just had an upgrade from 100 to 200 amp, and also had an additional front outdoor receptacle installed. Angel and his technicians from AMR Electric did an a phenomenal job. They were very professional, informative, courteous and friendly. Angel kept us informed frequently, every step of the way, and his prices are very competitive.They had cleaned up thoroughly after the job was done. These gentlemen really are professionals and they know their stuff. I would highly recommend AMR for all of your electrical needs. Thank you Angel for a job well done. Definitely a 5 Star business."

"Seamless. From the moment of making the appointment with the sales rep to come out to the follow-up phone call, I could not have asked for this installation to go better at a difficult time. They listened to my concerns regarding the look on the outside of the house and the location of units inside. They assisted with all aspects of the Mass Save program making the application process easy. They took care of actual submission of the paperwork where most companies wanted to provide the info to me to then submit."